SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Sim only plan

My contract ended and I've renewed on a "SIM only" plan however I've not received a new SIM yet and my phone is now without service so I cannot receive or make calls on my existing phone/SIM. Should I be expecting a new SIM in the post? My contract r...

Stu_87 by Visitor
  • 575 Views
  • 2 replies
  • 0 Helpful

PAC Code Help

Good afternoon!I currently have a contract with both Sky and EE.  My Sky contract has come to an end and I am wondering if I can get the PAC code off them and change my number mid-contract with EE to my Sky number?Does anybody know if this is possibl...

SIM card purchase

I purchased 2 SIM cards on 31/10/24 and they still have not arrived, I have downloaded the app, clicked help, no option to message, I would like a refund please can you assist with this? 

Walk02 by Explorer
  • 540 Views
  • 3 replies
  • 1 Helpful

Move back to BT mobile

I was persuaded to move from BT mobile to EE. With BT i had 10gb of data plus unlimited texts and calls but also free roaming.Now with EE i have 20gb of data which i will never use for same price but have lost the roaming.Can i move back to BT mobile...

emrsw01 by Explorer
  • 2812 Views
  • 13 replies
  • 3 Helpful

Resolved! Cant link my sim

Its been a week and i still cant link my sim to my account, its the right email still having issues, also customer service is so bad, they ended my calls as soon as i dialled in and im regretting having switched to EE now.

Leon111 by Explorer
  • 677 Views
  • 3 replies
  • 2 Helpful

Resolved! I Phone 16 - switching from O2 to EE

Hi, Yesterday, I picked up my new I phone 16 from EE and I'm just waiting for the switch from O2 to EE (hopefully today) after giving the in-store EE team the Pac code.Setting up my new I phone last night, it asked me did I want to transfer my existi...

Resolved! Someone having same number as me

is it possible for me to have been given someone else's number? I don't have a proper SIM card it came as a QR code. I keep getting text messages regarding parcels ect for another women and also when my partner saved my new number this person comes u...