Ordered sim only over a week ago. Haven't received anything or any correspondenc

[Samwarren199016]

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Ordered a sim only 14th July, email said I would receive a text when sim card has been dispatched. Tried to track order and saying it has timed out.

[Chris_B · Accepted solution]

@Samwarren199016  Sounds like your order didn’t go through.   You’ll need to call customer services to double check this.