SIM cards & Porting

Can i upgrade my phone, but use that sim in another device?

Hi. I'm planning to upgrade my phone contract. But I am keeping my current one and using that, because I'm planning on giving my new phone to my mother, while still paying the bill. I want to continue being a customer, while being able to get a new p...

whatsapp

I have recently ported new number in my esim but not able to get whatsapp verification message. But whereas phone call or message are working but not able to register on whatsapp

Replacement Sim

Hi this is mark i would like to request a new sim because I lost my Sim. my number is ********** I want to use the same number. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Electronic Sim

Hey guys am new to this was gonna call we but they are closed, with the new electronic sim am due to travel and will or plan to use that country sim in my phone is that ok? When I return to the uk and remove that sim how do I activate my electric sim...

Resolved! Sim activation

How long does a new sim take to activate please? I received new phone and sim yesterday, sim installed last night around 7pm, but 11.45 am and still showing “No service “Thanks

Resolved! Transfer my number from O2 to EE

Hi,I get new phone with contract last Friday in EE shop. As I want to keep my old number the lady did everything for me with PUk number etc.It has been one week and my network has not been transferred yet. I contacted ee customer service and over the...

eSIM download

Was contract applied and nothing happened no eSIM as says on email download and no one answer I would like to cancel all because EE is to silent help for me thx

Resolved! How to save my ee number

I have recently purchased a SIM card and registered it under my name in the system. I would like to know if I need to make regular payments or recharge the SIM card to keep it active, considering that I only use it for receiving SMS and not for any o...

EE has been just pathetic.

I ported my Sim from Vodafone to EE and was send out a new sim. Their first screwup was with the delivery being made to the opposite block of appartments. Fortunately, the guy they delivered it to is a work colleague in my own team and was able to ha...

Resolved! SIM card/eSIM not received

Hi,I’ve placed an order for a SIM card. But I never got it. It was sent twice, and haven’t received any of them. If I order a replacement eSIM, I get asked for a code sent to my phone number, which obviously I don’t have. Is there a way to bypass thi...

SIM cards & Porting

Forum Posts