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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Cannot make calls to EE numbers

I too use vofafone network and my phone will not make a  call to an EE friends mobile. It can call my mobile but not the other way around. I hear it ringing on my phone, but it does not ring on the ee phone. When I call the ee phone from an o2 number...

henryt84 by • Investigator
  • 1595 Views
  • 17 replies
  • 2 Helpful

Resolved! Block SIM

Hi, Is it possible to block a SIM card using either your online account or the EE mobile phone app? 

Mr_Odin by • Explorer
  • 7402 Views
  • 15 replies
  • 5 Helpful

Lost Order

I ordered a Pay as you go SIM over a month ago and haven’t received my order. I can’t register my EE account as I can’t receive the security text along with making a call to the helpline as I have a device with no SIM. currently stuck with zero mobil...

New SIM

I am travelling at the moment and need a new SIM card for my current number - how do I go about getting one? I can have it posted to me but can a friend or family member go and get one for me? Or can it be posted to my home address?Thanks.

Debra50 by • Visitor
  • 361 Views
  • 1 replies
  • 0 Helpful

ESIM for new Pixel 8a

Hi all, I bought a google pixel 8a recently from EE and brought it back to Ireland. One of the features I am excited to sue is the esim capability particularly for travelling abroad. When I go to enable the esim, the phone is looking to scan a QR cod...

Resolved! Replaceement Sim

My phone has been compromised and I've lost all my personal information including contacts. messages and photos.  If I get a replacement Sim, will I be able to keep my old number? Thanks.

Changing sim

Hi I have got a mobile and sim deal with EE, however I’m giving my partner the phone and I’m keeping the sim deal using her old phone, she is currently with sky sim only. Will she be able to put her sky sim in the EE phone and I can do my e sim on he...

MLM235 by • Visitor
  • 432 Views
  • 2 replies
  • 0 Helpful

Resolved! Recently switched to EE..

Hi everyone,I have recently switched over to EE from another network and am waiting for my new sim to come as I wanted to keep the same number.However, prior to switching over to EE I did order another pay as you go sim for my secondary phone (This w...

Bubbl3tea by • Investigator
  • 827 Views
  • 10 replies
  • 1 Helpful

Resolved! Porting my number to EE

Hi there,I have recently received a sim only plan from EE, which I got over the phone. On the phone, the advisor took my current providers PAC and said my old number would be ported over. However, after receiving my new SIM, it has come with a new nu...

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