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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Can’t activate e-sim after switching phone

Hi all,I got a new phone yesterday and I can’t activate my e-sim on it. I tried during the initial iPhone process however it didn’t work. I would call EE, but I can’t because now my old phone and new phone have no working e-sim.I tried using the webc...

Resolved! Old EE Sim Not Working

Hi all,I am trying to get back on to a Tiktok account which I used for my business and I need to access asap. I registered on Tiktok using my phone and was with EE on pay as you go at the time. I am now on a contract with Talk Talk on the same phone....

Activate sim on LTE Laptop

Hi, Can anyone advise how I activate the Pay as you go sim that came with my HP LTE laptop. It sends an activation code to the telephone number on the sim, no good, as it's in my laptop.Thanks

kayche by • Visitor
  • 395 Views
  • 1 replies
  • 0 Helpful

14 day cooling off period

Hi everyone,I requested a PAC yesterday as I want to cancel my SIM only plan during the 14 day cooling off period. I was given a PAC over the phone, and got a text saying I owe £503.47. I mentioned this to the EE rep and they said not to worry as I w...

Resolved! Number not transferred

Hi I changed fro 3 to EE last week but my number is still with3. I have gave EE the PAC number do I get a new SIM from EE? Or do I carry on with the old 3 card

Sarah484 by • Explorer
  • 585 Views
  • 5 replies
  • 3 Helpful

SIM card issues

I’ve had this SIM card for a couple years now. 3 days ago I dropped my phone and it showed "NO SIM" I restarted my phone and it fixed itself instantly. A few hours after it was back up and running it said it again, I’ve restarted my phone, took the S...

SIM Only upgrade - Start time in the past

Hi - my contract ended a year ago and has been in tick over since then. I have just done a sim only upgrade, and the start time is in the past according to the email - it hasn't updated on My EE yet, so I don't really know what to do. When would a pl...

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