SIM cards & Porting

Resolved! Nano Sim Card for 4G Gallaxy A15 mobile

Hi:I have just replaced my old mobile with a 4G Galaxy A15 mobile (unlocked) which I bought on Amazon UK. I need to buy a Nano Sim Card for the mobile, using a Pay As You Go sim card. The sim cards advertised on the EE website don’t tell you if they ...

Number not working after porting

What happened: Provided PAC code when order was placed for new SIM (didn't port number)Filled in the form to port my number but it didn't workThen I called customer service said it would port the next day but wouldn't happenNot sure how to fix it at ...

Resolved! Upgrade

If I were to upgrade my phone contract, which is now finished, to a 12 month sim only deal, can I upgrade again to a new mobile during this 12 month period without penalties

ESIM / account closed

I need to order a new eSIM for new phone but apparently the ESIM number will be or has been closed.There was no notification of this happening1. How to reopen account 2. Receive a new QR code for esim

Resolved! SIM blocking

Is it possible using the app to temporarily block a SIM piggybacked onto my account?Thanks

Re: PAC code not working

Hi we are having exactly the same problems , both our phones will not accept the PAC codes whichever way you try just keeps saying wrong format should be ABC123456 , we have until 6th June

2 different numbers on sim

Hello, I joined EE from Virgin Media in October, I transferred my number over and everything has been fine.Expect, one of my family members asked me which number was mine as the number she texts me on isn't my number (maybe the original SIM number) b...