Hello @Sgook ,
Welcome to the community,
SIM cards are sent out via second class post, so could still be on its way, but if you want more information, I suggest you ring and speak to customer service, as they can take a look for you.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
