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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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proof of usage

Hellow Sir, I got a sim card of EE bearing number XXXXXXXXX from my local grocey store & had neither contract with EE nor i topped up for even single time amid my phone lost. I need the proof of usage plz..can you plz furnish the same for me ? [Mod e...

khokhar2 by • Visitor
  • 525 Views
  • 1 replies
  • 0 Helpful

Resolved! Nano Sim Card for 4G Gallaxy A15 mobile

Hi:I have just replaced my old mobile with a 4G Galaxy A15 mobile (unlocked) which I bought on Amazon UK. I need to buy a Nano Sim Card for the mobile, using a Pay As You Go sim card. The sim cards advertised on the EE website don’t tell you if they ...

ARt_ by • Investigator
  • 1491 Views
  • 5 replies
  • 1 Helpful

Number not working after porting

What happened: Provided PAC code when order was placed for new SIM (didn't port number)Filled in the form to port my number but it didn't workThen I called customer service said it would port the next day but wouldn't happenNot sure how to fix it at ...

Resolved! Upgrade

If I were to upgrade my phone contract, which is now finished, to a 12 month sim only deal, can I upgrade again to a new mobile during this 12 month period without penalties 

Chump1 by • Visitor
  • 464 Views
  • 1 replies
  • 0 Helpful

ESIM / account closed

I need to order a new eSIM for new phone but apparently the ESIM number will be or has been closed.There was no notification of this happening1. How to reopen account 2. Receive a new QR code for esim

Resolved! SIM blocking

Is it possible using the app to temporarily block a SIM piggybacked onto my account?Thanks 

Hotmill1 by • Visitor
  • 532 Views
  • 1 replies
  • 1 Helpful

Re: PAC code not working

Hi we are having exactly the same problems , both our phones will not accept the PAC codes whichever way you try just keeps saying wrong format  should be ABC123456 , we have until 6th June  

pekker71 by • Explorer
  • 618 Views
  • 3 replies
  • 1 Helpful

2 different numbers on sim

Hello, I joined EE from Virgin Media in October, I transferred my number over and everything has been fine.Expect, one of my family members asked me which number was mine as the number she texts me on isn't my number (maybe the original SIM number) b...

I need a puk code

Hi I can not make calls on my phone I need a puk code please help as I am a Carer and need to use my phone ASAP 

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