21-01-2025 10:52 PM
I received my esim q code and activated today, do i leave my O2 sim active in the phone too while the number ports over? I also received a text saying we are porting your number over and this will be done by 6pm (DD/MM). No day or month shown?
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21-01-2025 11:01 PM
Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.
A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.
21-01-2025 11:01 PM
Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.
A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.
21-01-2025 11:03 PM
Thank you, Do I turn my other sim off or just leave until its ported over? once done can I remove the o2 sim or does it matter?
21-01-2025 11:32 PM
Your old SIM will lose service in stages as the port-in progresses, and then be terminated completely once your new SIM is fully live and ported.