SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! New SIM / Port from O2

Hi, I bought an EE SIM only deal and started the process of porting my number from O2 on Saturday. My O2 service was disconnected on Tuesday and I switched my SIM. I seem to be registering on the EE network ('EE' showing top right on my handset) and ...

TimD3 by Explorer
  • 579 Views
  • 4 replies
  • 1 Helpful

Resolved! Replacement eSIm

Hi.I mistakenly deleted my eSim, thinking I could go back to the old SIM card, which I now realise is not possible.How can I get a QR so that I can set up the eSIM again?Fenner

Resolved! Sim

Hi, If I got a new sim and I don't want my existing number on there. I have another number that I want to put on for that sim. How do I do that?

Neeta01 by Investigator
  • 612 Views
  • 18 replies
  • 4 Helpful

Retaining my mobile number

Hi can you please help me. I changed my sim from EE to Talk mobile . I provided STAC number to new provider but could not get PAC from EE . Now i could not retain my previous number with EE , it might lead to huge problem for me. Can any one tell me ...

Moving from 02 to EE and Porting Number

I recently moved back from O2 to EE and ported my existing number. I have been advised that when I am sending messages this is still using the temporary number and not my ported number. This only seem to be when texting messages as phone calls is oka...

wright1e by Investigator
  • 551 Views
  • 6 replies
  • 1 Helpful

Resolved! No eSIM QR code, no contact from EE

I have signed up for a second eSIM 5 days ago via the EE App to set up a work phone. Only after signing up I was told I had to call the guides in order to process the order (the guide was excellent, by the way).After this I was told to wait up to 48h...

Switching from smarty

Hello, I just got a new EE sim, I want to switch from Smarty to EE and maintain my current Smarty Number but I’m having issues and EE is not accepting the PAC number I submitted what can I do? 

Keziah20 by Explorer
  • 373 Views
  • 1 replies
  • 4 Helpful

Been sent wrong ee sim

Ive been sent an additional sim as I'm on eeone essential sim. So got extra 1 for my friend. But the sim sent out is the wrong sim so I rang ee to cancel the ee sim. So they sent me in post the correct sim. But have taken the right sim off the app.