SIM cards & Porting

Resolved! Lost SIm card

Unfortunately I have mislaid my SIm card (recently purchased a Galaxy A16) from yourselves. Is it possible to apply for another and at what cost please?

Can't make or receive calls after number port

Hi, I moved from 02 to EE yesterday. My number been ported over. However, I cannot make or receive calls. I cannot contact EE by phone as my EE network isn't working. When I try make a call - get repeating message stating call ended. I need my iPhon...

Resolved! Not receiving EE email(s) to allow linkage of eSIM to EE Account

I am a very new EE user. To summarise, this is request for advice re linking my EE eSIM to my EE account.About a month ago, in an EE store, I signed up to a monthly plan, and received an eSIM At the time of signup, I provided the relevant details, wi...

Resolved! eSIM

When transfer my old phone which had an e sim to my new phone it didn’t give me the option to transfer and now I can’t access my number as my old phone is wiped

Resolved! I have new esims QRCODE I don't know how I can activate it

Hi I have new esims QRCODE but I don't know how I can activate it

Resolved! Leaving.

I am trying to find my PAC number in order to leave EE but I can’t find it anywhere?! Why is it SO hard to leave something you’re not happy with!!!

Not getting any incoming texts after number porting from lyca

Hi I recently ported in my lyca number to EE, and since the port, i am not able to receive incoming text messages from anyone.i have tried talking to the tech support but no help. I am unable to receive OTPs and its causing a lot of distress. Any ad...

Resolved! Upgrading a data only SIM so cannot receive a confirmation PIN

As in subject, I suspect the order page is sending a confirmation PIN but to a number that I cannot see a text (the MiFi is in my brothers static)How do I get round this please?

eSim switchover has deleted my SIM phone number and I can't connect to get code

Hi, I was sent a text from EE to say switch to ESIM from my inserted SIM for better 5G experience. I went through the motions of transferring my SIM to ESIM but it has closed down my existing SIM with phone number. Now I am only able to use my phone ...

Resolved! pac codes whilst roaming on an esim

Hi,I am travelling and EE have cancelled the roam further add on. If I buy an o2 esim can I transfer the number whilst still roaming?