SIM cards & Porting

Resolved! eSIM

just wondering if anyone could give me an answer. I received an eSIM via email through three after attending a festival. They emailed me one for 7 days to use at my next festival. Does anyone know if I am able to use this with my EE contract and wil...

Rapid2

I have just got off the phone with EE via the online Rapid2 chat . It took 1hr and 10mins to try and get a eSIM added to one of my phones . All she wanted to do is sell me broadband. Still no further forward. is it possible to just order one online o...

Resolved! Changing numbers

can I get a new ee 5g SIM card and keep my number from my current 4g SIM card if so how do I do it

Not connected

My mobile is showing "emergency calls only" & not registered to EE network Iv had this EE sim for a few months

Deleting eSIM on old phone

Hello! Just upgraded to iphone 16Pro from iphone 14 pro and had a few problems with the eSIM which hopefully are now sorted. I want to wipe my old phone to gift to my Mum. When I erase the contents - do I need to select 'keep eSIM and erase data' or ...

Resolved! New SIM not working! On laptop or phone

A few days ago I purchased a HP laptop that included an EE SIM with 20gb data for 30 days - apparently this data was preloaded and should work as soon as inserted. Instead it is showing as 'account not active' on my laptop. There was a info leaflet w...

Sim

I need help with my sim

Resolved! Port number PAYG

Can you port a number on PAYG with no credit on sim?

Resolved! New sim replacement

Hi, I just received my SIM replacement today from EE. I’ve inserted it into my phone, but it’s not showing any signal. Could you please check if the SIM is activated on your end, or help me complete the activation? I no longer have access to the old ...

Getting very frustrated porting one of two numbers

It seems that because i have two numbers on my account ( for over 5 years) it's proving difficult via the ee app to get my pac code! It says go to switching on the app yet no such option exists. Seems a real rip off they make it so impossible. No.li...