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Using an E Sim for dual numbers: Uk and NZ

AnnCHall
Visitor

I have I phone 11 Pro and a monthly plan with EE.

Am currently in New Zealand and want to add my NZ e sim into my UK phone so both numbers are in the phone.

The NZ network provider has been unable to do this. How can I know if  my UK phone is locked ?

EE phone service does not work from overseas

2 REPLIES 2
Matt_124
Star Contributor
Star Contributor

I think if you go into "Settings > General > About" there will be a section for Network Provider Lock and this will show as No SIM Restrictions if the phone is unlocked.

 

Michael_D
EE Community Support Team

Hi @AnnCHall 

Welcome to the community.

You can also check the unlock status and request to unlock the phone through our website. 

You just head over to our unlocking page for more details.

Michael