SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! 2 New iPhones from EE, How to port phone numbers

I have purchased 2 new iPhones, a paired Apple watch SIM, and 2 data only sims for 2 iPads. I now have the PAC numbers for the iPhones, how do i now use them to get the numbers transferred to the new EE SIMs in the iPhones?

selt2024 by Explorer
  • 478 Views
  • 3 replies
  • 2 Helpful

Resolved! Reuse sim

Hi,if I purchase a new android phone can I simply move the sim from my old android phone into my new phone and just carry on where I left off?

jfostern by Established Contributor
  • 410 Views
  • 1 replies
  • 2 Helpful

Switching from BT to EE keeping same number

Hi when was upgrading my BT broadband the advisor asked me about switching to EE with my mobile sim only i asked if I could keep my same number. I was advised yes she would use the pac code when she ordered the SIM card just put the SIM card in my mo...

DeeD2 by Investigator
  • 6194 Views
  • 8 replies
  • 5 Helpful

Resolved! Stolen sim

Hi,  I lost my sim and phone. Please can you post a new sim to my address? it is 47 ********, ****** I look forward to hearing from you  kind regards Abdul    [Mod Edit: Removed address from public view]

Ghafori by Investigator
  • 543 Views
  • 4 replies
  • 3 Helpful

Resolved! Moving from eSIM back to old physical SIM?

I converted my physical SIM to an eSIM via the My EE app. Now the physical SIM is no longer functional. If anytime in the future I would like to switch back to my old physical SIM from eSIM, is that possible or do I have to order a new physical SIM?

5GEE by Investigator
  • 15655 Views
  • 5 replies
  • 3 Helpful

Resolved! New SIM card doesn’t work

What can I do while the mobile Internet of the EE SIM card purchased at the Heathrow vending machine is not available, I have been to the store 2 times, and I have called the customer service for three days, but it still has not been resolved. SIM ca...

Shelon by Investigator
  • 1590 Views
  • 13 replies
  • 0 Helpful

HelloI’m facing the same problem. Did it end up solving itself?

Resolved! New sim

Hi everyone, I have transferred from giff gaff to EE sim free contract. I am keeping my old number, everything was set up over the phone including my PAC number with my code from giff gaff. How will I know once everything is transferred. I have been ...

Annabee2 by Investigator
  • 696 Views
  • 5 replies
  • 2 Helpful

Not receiving calls from other mobiles

Moved from O2 to EE at the beginning of the week and keeping my old number.  I received the text to say the transfer of my number had completed today. BUT, even though I can get calls from landlines, any mobile that calls my number just receives the ...