Community Activity

Can’t make phone calls!

I’m in Portugal and since the power outage I can’t make any phone calls…WhatsApp calls are fine, email, internet and everything else is fine but I can’t make a “normal” phone call…any else had the same issue/how did you resolve? TIA

Lost inclusive roaming in Australia

I used to have included minutes and data from Australia but got a text from EE to say that had been removed?  Checking my extras I now only have roaming in EU included. I'd like to add Row 1 so I can have Australia again but it doesn't give me the op...

Resolved! Discovery+ activation

I’ve tried for ages to activate my discovery plus but all I ever get is we are having technical issues. I’ve tried different days and times, I had the same problem on my last contract too … it’s never worked in years of me trying. How do I get around...

Brock2 by Investigator
  • 2901 Views
  • 27 replies
  • 8 Helpful

Highly unstable Wifi

My wifi has been unstable for a few months now, I get high packet loss and network jittering. I have called up multiple times to EE and they have "sent" engineers to fix it the fault but it is never fixed. They have also tried factory resetting the r...

No incoming our outgoing calls in Portugal

Good afternoon for 10 days I have been unable to make or receive calls.  My contract has roaming on it.  You keep asking me to call you or you call me but I do not have access to another phone.  Can someone please try and fix this problem I have urge...

606441 by Investigator
  • 76 Views
  • 7 replies
  • 0 Helpful

Contract

I just ordered. Contract and paid 30 upfront and the money was taken out my account but theres no email or evidence of it being confirmed?? 

Hi, did you get a resolution to this problem, my husband and I are having the same issue!thanks in advance

phone Color mistake

went to get my daughter a phone on flex pay it was the 16e had to take it back as she wasn’t satisfied I went back to change it and luckily got the 15 plus in black she likes the phone but would like it in pink would it be possible to just change the...