New customrr Esim delivery

Dave7919
Visitor

I placed an order for an eSIM. I got welcome messages and direct debit confirmation. Will I get the option of downloading the SIM, or do I have to wait for it to arrive by post?

2 REPLIES 2
Leanne_T
EE Community Support Team

Hi there @Dave7919 

Thanks for coming to the community. 

How long ago did you place the order and receive the confirmation emails? 

Leanne 🙂

MusicMan2
Visitor

Same here and looks like we ordered on same day. Ordered wed 19th got same two confirmation email and DD email but nothing since. Assumed it would be immediate. Phoned up and apparently it was be several days. Not sure if I’m expecting an email or post.