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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Porting Number

I have ported my number today based on the fact EE advise that it can be 24 hours working day etc.  However when i have gone through the process i have received a text to advise all setup will take place by 6pm on 12-12-2023 which is nearly 3 weeks a...

Ncull177 by • Investigator
  • 978 Views
  • 18 replies
  • 1 Helpful

Resolved! Porting Daughters Numbers

I've purchased 2 EE Sim contracts for my teenage daughters and am trying to Port the numbers across from the old provider O2.  I think the issue will be that the previous contracts and numbers for O2 were under my parent's name and address.  Can you ...

KCull09 by • Explorer
  • 312 Views
  • 2 replies
  • 1 Helpful

Resolved! Transferring PAC to an eSim

 @Christopher_G Hi Christopher,I am based in U.K. but currently working overseas (so no access to a physical Sim Card delivery).  Is it possible to purchase an eSim package and then transfer my old number using a PAC code from Sky directly to the eSi...

TommyP2 by • Explorer
  • 824 Views
  • 3 replies
  • 1 Helpful

New sim card still not activated after 2 days

Hi,After reporting my previous phone as lost/stolen, i ordered myself a new sim card.Came in one day was very happy with how fast it arrived however the problem started when i tried to activate it.I've spoken to two team members who have told me it s...

Jadey88 by • Visitor
  • 925 Views
  • 1 replies
  • 1 Helpful

SIM NOT WORKING

Upgraded my phone sim still not working 10 hours later I have two children and no phone !! 

Cghx by • Investigator
  • 400 Views
  • 5 replies
  • 2 Helpful
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