SIM cards & Porting

Resolved! Puk code from old supplier

Where do I enter my puk code to retrieve my old number?

Cancel PayM & tranfer number

I've 2 sims, 1 monthly and the other contract. The monthly I bought by accident because it was still in my basket, and I realised after paying. I've called 150 multiple times to cancel the monthly, and possibly transfer my number to my other sim, but...

Resolved! Number transfer over

Hi can anyone tell me roughly how long it takes for a number to be transferred from another network please?

Sim car

My SIM card started saying no sim on my phone I ordered a new sim because I thought it was because my old one was damaged or something but the new sim still isn’t working, I’ve tried other peoples sim in my phone and they work has anyone got any idea...

esim in Japan my carrier does not support

I have tried to install esim onto my iPhone 11after using QR code from esim provider a message box pos up saying that it is not supported

Never received additional Sims

I had a plan with BT for three Sims. I chose to move to EE I have only received one Sim so far and that was a month ago. I do not understand why I have not yet received the other two Sim cards.

Resolved! PAC code

I want to use my pac code from another provider to this number thank you

Resolved! SIM Broken

Hi There,I have an EE Sim card that has stopped functioning. I can no longer call or text with it or receive calls or texts with it. However, the number that I have is very important to me. How do I go about getting a new EE Sim with the same number...

My old BT Mobile SIM is still inactive

My elderly mother has been in hospital for around 6 weeks and, last Friday, it was clear her BT Mobile service was inactive. After digging about amongst correspondence, it became clear that her existing direct debit arrangement with BT would not aut...

Requesting an eSIM before Mandatory Physical SIM Arrives

Hi all,Wanted to check before phoning please if customer service can send me an eSIM rather than waiting for the physical SIM to arrive as I don't have a phone service now so I'm keen to get started.I only have the order reference, not the phone numb...

SIM cards & Porting

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