The EE Community

Samsung TV with Free TNT Sports

Had my TV now 2 weeks and no one at EE knows how to get these codes!!!!!!!! it's awful... been on the phone for days trying to get these codes

EE store

I ordered from the EE store website (https://store.ee.co.uk)  and have not receive my delivery. I tried contacting EE on multiple occasions regarding this but they have said they can’t help with EE online store purchases or have absolutely no clue wh...

Can’t make calls or receive calls on digital voice

Changed to digital voice on Wednesday 19th March still can’t make or receive calls spoken to various advisors but still nothing waiting for a call back this is a vulnerable 89 year old  persons landline and their only contact as they are unable to us...

Abroad in the US, can't call or text 150

I'm abroad in the States and I have a contract with EE that includes roaming. I am able to use data but I can't send or receive texts or calls, including to 150. I have tried turning the phone on and off, as well as switching the network selection. 

Cancelled EU roaming add on by mistake

HiI cancelled a eu roaming add on, which will now expire at the end of my billing cycle. I assume I can start it again afterwards (offer hasn't expired). That add on is still free? I realised for a brief trip I can turn data roaming off whilst aboard...

APP not working

The app is not working hasn’t been now for weeks . I cannot change any of the device settings I have set or the parental controls. Just keeps saying there’s been a problem . When I dig into the web page it will let me access certain parts of my accou...

I would like to cancel my order

Router still flashing orange

I am a new customer i set the router up yesterday and it's been flashing orange i rung there "tech" support and was told my fiber has been activated but have to wait till 11:59pm last night woke up this morning and still flashing orange so I am going...