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Lost Ee sim card

Pinarpolat
Visitor

I have lose my ee sim card when i travel to my country can I have the same number ? 

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @Pinarpolat 

Welcome to the community.

You need to report the SIM as lost to our Mobile Care team. They'll block the current SIM and send you a replacement one with the same number to the account address.

Chris

View solution in original post

5 REPLIES 5
Christopher_G
EE Community Support Team

Hi @Pinarpolat 

Welcome to the community.

You need to report the SIM as lost to our Mobile Care team. They'll block the current SIM and send you a replacement one with the same number to the account address.

Chris

Sidou69Bo
Visitor

Hi,lost my Sim can  you send me one with same number thanks 

Leanne_T
EE Community Support Team

Morning @Sidou69Bo 

Welcome to the community.

You would need to report the SIM as lost to our Mobile Care team.

They'll block the current SIM and send you a replacement one with the same number to the account address.

Leanne 🙂

I lost my sim card while traveling abroad. I need to get my sim card ASAP, what should I do?

Katie_B
EE Community Support Team

Hi @Singpi

Thanks for coming here. 

Have you reported this to our customer care team?

The team can also send a replacement SIM to your registered home address. 

Alternatively, if you are in the UK you can also get a replacement SIM by visiting a local EE Store with photo ID. 

Katie