cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: In Ireland, Mobile Data Not Working

MarekD
Visitor

Hi, I need someone's help please. My Esim has completely died after I got the text that my number had been transfered. I can't call or text Customer Support and Mobile Data does not work? 

I raised a complaint as that was the only way I could get in touch outside of finding a payphone. Can you check on it please? My email is

 

Thanks

 

[mod edit: removed personal details from the forum]

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

Complaints are usually acknowledged within 5 working days and then resolved on a 28day basis. Also posting your email address on a public internet forum is an open invitation to spammers, I'd recommend editing that out unless the site admiins beat you to it.

You can contact EE CS on 07953 966150 from any working phone, or 0800 9566000 from a web-calling app such as Skype.

XRaySpeX
EE Community Star
EE Community Star

@MarekD : Are you really in Ireland or did you just latch onto a thread that involved Ireland?

No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. You need to phone CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP