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Videx gate intercom

Paul8282
Explorer

‎10-04-2023 12:34 PM

Does anyone know the string required to put in the intercom to check the balance left on the sim?

or does anyone know how to register the SIM card on ee so I can check the balance and add to it. I have tried but it is asking I enter the text sent to the number which I can not see as it is in an intercom.

0 Helpful
4 REPLIES 4
Jon_K
Former EE Employee

‎11-04-2023 08:23 AM

Hi @Paul8282 

Are you on pay as you go?

Have you text BA to 150?

Jon

0 Helpful
Paul8282
Explorer
In response to Jon_K

‎12-04-2023 08:57 PM

It is pay as you go

i have to send a string to the intercom. For Vida phone it is 1234 for o2 it is 10, but when I try 150 for ee it does not work 

0 Helpful
Christopher_G
EE Community Support Team
In response to Paul8282

‎13-04-2023 08:11 AM

Hi @Paul8282 

It may be worth speaking to our Mobile Care team so they can try and help you with this.

Chris

0 Helpful
JonE65
Visitor

‎01-12-2023 02:52 PM

Hi Paul, did you ever find the solution for this, I am trying to do the same thing? thanks.

0 Helpful