SIM cards & Porting

Resolved! New customer - need eSIM

Hi thereI'm a GiffGaff customer with an eSIM on an iPhone 16 Pro Max.I just now created an account with EE for an Unlimited SIM plan / £27.00 / 24 months.But when I signed up there was no option to ask for an eSIM?It says a physical sim will be sent ...

EE won't give me a PAC code

Good evening everyone I'm hoping someone can enlighten me and explain to me and give me an explanation. My contract expires in 12 days and I have already given EE 30 Days Notice due to not agreeing on a new contract so today I requested a PAC code an...

Resolved! eSIM Help

Hi, Ive converted my sim to an eSIM. I now have no signal and keep getting error activating messages. I’m trying to do this via EE app, additionally but they’re trying to text me a code but I can’t get this with no signal. I had no signal issues pre...

Resolved! Convert my nano-sim to esim

Hi friends,I have just started using the new iPhone and I want to convert my ee nano sim to eSIM in order to use my ee number. And I can not find any ‘covert to eSIM’ settings that can help me.Bests,Dean

Resolved! Advice before switching iPhone AND Apple Watch from Vodafone to EE

Hi, new member in communities ....first post.I have a couple of SIM contracts already with EE that i switched to easily from other providers. All smoothly done.They are part of the discounted monthly options you get when you have broadband and i wish...

Converting to esim

Hi,I live most of my life overseas but fly in and out of the UK to visit relatives. I have always kept an EE sim in my phone for when I come back. I think I have been with EE almost since day 1. Of course, I use pay as you go with I just upgraded to ...

Phone not working ?????

My mobile phone isn’t working.i spoke to someone yesterday and reported that I HADNT ordered a replacement e-sim so this was blocked and an investigation started into where the request came from.today my phone isn’t working and I can’t even call 150 ...

eSIM

I received my new phone today and I could not transfer my esim over, now neither device has a sim in it. Have been trying for hours now its not on either so I can’t even order a new one without waiting on the phone for an hour too speak too someone.

New Sim, Same Contract

Am I able to get a new sim card with a new number, but still stay on the same contract?

Resolved! How do I get a old sim number

my partner’s mobile device has been lost/stolen and we need access to his old sim number to log into his gmail account account as it is apart of his two step verification process. Without it we are unable to log into the Apple ID to track the mobile ...

SIM cards & Porting

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