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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Account and Porting issues

Hi,I am an existing Broadband customer, and decided to add my and my wife's number to EE to take advantage of the existing customer discount.My number (1) has transferred over successfully and is working fine.  I added my wife's number to the account...

Re: No sim service

Recently had an EE Sim 3 days ago yet until now, 4th day,  still NOT GETTING 3G/4G signal. All I get is 'NETWORK UNAVAILABLE'! I've checked on the Coverage Checker. It shows 'Good Coverage'!! I've switched OFF and ON my mobile phone; took out the sim...

gfg1 by • Investigator
  • 685 Views
  • 4 replies
  • 1 Helpful

SIM card

I bought a sim card from Sainbury's. I tried to activate it but it didn't work. You can't easily access any transactions on your website. When I call 150, it's very hard to connect and as a result, the card wasn't activated. When I called 150, I boug...

Ttugay by • Investigator
  • 950 Views
  • 6 replies
  • 1 Helpful

Sim not provisioned

I have an sim card for a phone that hasn't been used for a few months. The number has been reactivated recently but it still says sim not provisioned when I put the sim in my phone. Can you help?

Moving to EE

I moved my number from giff gaff to EE yesterday as of today my giff gaff number was already showing in the imessage settings for “send&receive” messages. But i tried sending messages and even calling and it’s still now working. How would i know when...

enny2 by • Visitor
  • 397 Views
  • 1 replies
  • 1 Helpful

Advice on replacement sims.

I ordered a replacement sim yesterday but I have a couple of questions, I know it could take up to 5 days but do you get an email when it's been dispatched? I have seen posts of people saying they got confirmation email but it never actually got post...

Locked SIM pin

Hi, I’ve locked my SIM but cannot remember the number for the pin. How can I reset it? As I cannot call EE nor text them as it says I need to enter my SIM pin. Thanks

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