Change of number

GregM1D
Explorer

I bought my son a new phone for Xmas. He was just on a giffgaff thing. I did that PAC number thing to transfer his number over. I’ve set up his new phone today but still shows his old number. Does this happen automatically?

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.

A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.

Neither 25/12 nor 26/12 are working days.

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1 REPLY 1
bristolian
EE Community Star
EE Community Star

Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.

A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.

Neither 25/12 nor 26/12 are working days.