Number expiring

[Bayley1997]

I have just moved from O2 to EE and used my PAC code when I first made the switch. I have now just received a notification on my phone saying my number is expiring in 5 days and I have a new number under my contact details, how do I make sure I don’t lose my number?

[Chris_B]

@Bayley1997  You need to speak with customer support about this. 

[XRaySpeX]

Nos. don't expire. Do you mean that the PAC is expiring? If so, as you've already used your PAC you can ignore it & hope EE port your no. within 5 days.

Have you received your EE SIM & activated in the EE network?

[Bayley1997]

It’s a notification on my phone saying my iMessage and FaceTime number is expiring. Yes I activated my sim on 29/11 and have been using it since 

[XRaySpeX]

Oh, that's an Appley thing, not your actual no. on your SIM. Dunno much about that. Perhaps an iPhone user would come along & explain what you need to do.