SIM cards & Porting

Account Management on App

I am a new EE customer having migrated over from BT. What a nightmare honestly. ESims don’t work and needed to send out physical Sims which is very poor as I have currently no mobile usage. But my question is on the app how do I check my data usage e...

Resolved! New SIM cards not eSIM

Hi, I’ve recently bought a new SIM card for my daughter and still waiting for it to arrive. Does anyone know how long they typically take to arrive? The rest of the family have BT SIM cards and they arrived promptly. Her new phone isn’t compatible f...

Resolved! PAC sent but been given new number

Text sending from temp number not ported number

Hi, do you have a solution for the same problem but on an iPhone 16?

Not Receiving Two Factor Authentication

I’m a new customer switched from 3 as the EE coverage is better in the rural area i live.Currently I have a house insurance claim being managed by Sedgwick loss adjusters, its virtually impossible to speak to them by phone due to the vast number of c...

Resolved! Lost sim

I lost my sim card this weekend and need to order a new SIM card, is it possible to get one with the same number?

Resolved! ESIM SMS

Hi. I’ve been looking up on ESIMS am I correct in thinking that you cannot send sms messages nor can you send or receive phone calls. Is the right?

EE sim

Sir mny sims li Hain in per otp kesy received ho ga

Resolved! Network coverage

I've had exactly the same problem!! On the first day I turned phone off and bk on again and I had network coverage. Now that doesn't fix it either. Have you spoken to.EE yet? I'm going to a store tomorrow.

Resolved! SIM card not received

I spoke to a tech support guy last Friday in re to 4G broadband not working correctly and he advised after going through checks etc that I needed a new SIM card, he said it would be posted out that same day but I still have not received it a week lat...