PAC code text not working

Hillmoore · ‎17-01-2024

XRaySpeX · ‎17-01-2024

How is it not working? Who did you get the PAC from & who are you trying to port to?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Hillmoore · ‎19-01-2024

I have tried texting 65075 for a message with my PAC code on, however it's just saying message failed. I'm looking to leave EE and move elsewhere but the other company needs the PAC code.

bristolian · ‎19-01-2024

Can you send texts to other numbers?

Hillmoore · ‎19-01-2024

I can text other numbers and call out, it's just doesn't let me text that number. I don't know any other way to get the PAC code other than calling up the help desk?

Leanne_T · ‎19-01-2024

Hi @Hillmoore

Do you have more than one number on the account?

Leanne 🙂

Hillmoore · ‎20-01-2024

Hi Leanne,

Thank you for messaging, I've only got one SIM and number.

Katie_B · ‎20-01-2024

Thanks for confirming @Hillmoore.

If you have still not received your PAC I would recommend giving us a call.

Katie