PAC code text not working

Hillmoore
Investigator
Investigator
 
9 REPLIES 9
XRaySpeX
EE Community Star
EE Community Star

How is it not working? Who did you get the PAC from & who are you trying to port to?

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Hillmoore
Investigator
Investigator

I have tried texting 65075 for a message with my PAC code on, however it's just saying message failed. I'm looking to leave EE and move elsewhere but the other company needs the PAC code.

bristolian
EE Community Star
EE Community Star

Can you send texts to other numbers?

I can text other numbers and call out, it's just doesn't let me text that number. I don't know any other way to get the PAC code other than calling up the help desk?

Leanne_T
EE Community Support Team

Hi @Hillmoore 

Do you have more than one number on the account? 

Leanne 🙂

Hi Leanne,

Thank you for messaging, I've only got one SIM and number. 

 

Katie_B
EE Community Support Team

Thanks for confirming @Hillmoore

If you have still not received your PAC I would recommend giving us a call. 

Katie

Jonathan1324
Visitor

I'm having the same issue I text for a PAC code and get a reply instantly about roaming guidelines 

Leanne_T
EE Community Support Team

Morning @Jonathan1324 

Thanks for coming to the community. 

Do you have more than one number on your EE account? 

Leanne 🙂