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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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How do I change my number?

How do I change my number on my EE account without using a verification code because it sends it to the wrong number and it’s not in my mail inbox either

Eeeeee5 by • Explorer
  • 436 Views
  • 3 replies
  • 1 Helpful

Resolved! Sim card

Hi, I recently got new phone in May and am now experiencing problems with my Sim.  My phones states no Sim or service even though the sim is in the phone. I have restarted phone, turnt off and on and removed and put back the sim card into the phone b...

Lozza94x by • Explorer
  • 498 Views
  • 2 replies
  • 1 Helpful

Sim not provisionised

My sim says not provisionised. My number is : [Mod edit: Please do not post your mobile number in this public forum. Thanks]

Ace222 by • Explorer
  • 435 Views
  • 3 replies
  • 3 Helpful

Resolved! Re: eSIM download

I have an ee sim whos credit has run out. Can i download an esim for it please ? If so how do I download an esim.I will buy more network time after downloading the esim if thats possible

ASMIT260 by • Visitor
  • 539 Views
  • 1 replies
  • 2 Helpful

Resolved! Transferring your old phone number

For 2 weeks I have been calling EE asking to port my old phone number because when I try to do it via the website or application I get information that the format of my PAC is incorrect, which is not true.Considering that I moved from BT, it looks ev...

Arci by • Valued Contributor
  • 2777 Views
  • 26 replies
  • 9 Helpful

Sim card

Hiya I just bought a new pay as you go SIM card, and I’m trying to keep my number by messaging PAC, and it is not working, do I need to top up my credit?

New sim

Hi, I have ordered a new sim from EE. A delivery note has arrived, but there was no sim with it. Will the sim arrive separately?

Re: Network not available

HiI just bought the samsung Zflip6 ad transferred all my data across from the samsung ultra S23, I have now sold the samsung Ultra.The issue I am facing is my zflip keeps saying is "not registered on network", what have i done wrong and how do i rect...

Resolved! Sim disconnected

Hi,I received the message:Hi, as you haven't made a chargeable call/text or used data for six months, you will now lose any remaining credit (as per our terms and conditions). Your number will also be disconnected in the next three months and we'll t...

franc22 by • Visitor
  • 384 Views
  • 1 replies
  • 1 Helpful

E sim lost

Hi,I changed my phone earlier, and the e-sim did not transfer, and the QR code doesn’t work. It says I need to contact the EE service. What can I do ? Can I receive a new QR code with the same number ? 

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