SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! Esim on an old phone

Hi, I am abroad for a while (EU) and I want to use an old phone to add an eSIM from the country I am currently in. That old phone doesn't have a sim card anymore obviously and only the wifi works on it.  Can I still add a foreign Esim to it? Because ...

MorganeL by Investigator
  • 1204 Views
  • 4 replies
  • 3 Helpful

Resolved! Dual SIM

Hi there!I was wondering whether it is possible to have a physical SIM card with O2 with my number while also having an EE eSIM where I transfer mobile data to. I would routinely be buying pay-as-you-go data to keep both SIMs active. Would this be po...

G9876 by Visitor
  • 828 Views
  • 1 replies
  • 0 Helpful

Resolved! Can I wait a few months to port my number to EE?

Hi there I have a contract with another mobile provider that runs out in a couple of months. As the signal is so bad where I live, I would like to get a new SIM only contract with EE and use the SIM in my dual sim phone for a couple of months while m...

congo181 by Explorer
  • 846 Views
  • 4 replies
  • 3 Helpful

Esim installation issue

Hi all,I recently (14/09/2024) swapped to EE from O2. I'm keeping my old phone number and I tried the installation of the esim. I installed the esim using the QR code and the installation worked but for some reasons I wasn't able to make calls or use...

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campo85 by Explorer
  • 570 Views
  • 2 replies
  • 1 Helpful

Resolved! Suspended account

Hi, I initally bought a EE pay as you go sim from tescos for 15 pounds with 25 GB. This sim was unable to call and wouldnt connect to the internet. I called EE the next day to find that the card was suspended at no fault of my own. They then advised ...

berry7 by Visitor
  • 809 Views
  • 1 replies
  • 1 Helpful

Resolved! eSIM Transfer

I have a iPhone 14pro with EE on a eSIM and want to transfer to new iPhone 16pro which I am getting direct from Apple can anyone tell me how to do this as have had conflicting information from an EE guide.   I thought it was just as simple as having ...

Lu17 by Established Contributor
  • 6811 Views
  • 3 replies
  • 3 Helpful

New eSIM contract

Hello, so I signed up for a new contract and selected esim. I got an email saying I don't need anything else and to signup (see image) for the my ee app to download the sim. However there isn't an active plan on there and I can't link my new mobile n...

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