Forum Posts

Resolved! Switching from BT to EE and keeping number

Hello. I am switching from BT to EE and BT texted me to say that they would be "using this PAC code [code] so you can keep the same number". My question is: do I need to do anything to initiate this process of keeping my number, or is it just happeni...

markpeelg by Investigator
  • 461 Views
  • 7 replies
  • 3 Helpful

Resolved! Will my current SIM work in a new phone?

I want to buy a new phone through an offer through my workplace. I am on a rolling contract having gone through my initial fixed term. Will I just be able to switch my SIM from my current phone into a new one (both iphones)?

Joe87654 by Visitor
  • 308 Views
  • 1 replies
  • 0 Helpful

Resolved! Change of number

hello i changed my number on new sim card.  When i brought it and on weekend and i just got sim to day  but number ant changed yet  how long will this take ? 

Mylo3 by Explorer
  • 338 Views
  • 3 replies
  • 0 Helpful

Resolved! EE

I just got my contract phone and sim from EE but I’m still seeing old network provider. What should I do pls?

Florencee by Investigator
  • 302 Views
  • 4 replies
  • 1 Helpful

Joining EE - testing network

Hi everyoneI'm thinking of joining EE via pay month SIM only. Network Coverage Checker indicates good indoor and outdoor 4g coverage and same for 5g all be it on the edge of signal area.However I have a company mobile on EE, SIM is limited to 4g (pho...

Piper_123 by Contributor
  • 1241 Views
  • 7 replies
  • 1 Helpful

Resolved! 5G multi SIM and old Nokia with T-Mobile account

I have received a new EE PAYM 5G Multi SIM in the post, and several text messages reminding me that I need to activate it.I did not request this and am aware that other members of this forum have had very complicated issues when replacing their SIMs ...

Topaz99 by Investigator
  • 2162 Views
  • 15 replies
  • 5 Helpful

Error linking SIM to account

HiI have a new EE SIM, I have an  EE account and I'm trying to link my mobile number to the account.  I keep getting told its not possible and come back when it's fixed. I have tried from my PC browser and the phone APP with no luck.  Any ideas ? Tha...