SIM cards & Porting

eSIM

I received my new phone today and I could not transfer my esim over, now neither device has a sim in it. Have been trying for hours now its not on either so I can’t even order a new one without waiting on the phone for an hour too speak too someone.

New Sim, Same Contract

Am I able to get a new sim card with a new number, but still stay on the same contract?

Resolved! How do I get a old sim number

my partner’s mobile device has been lost/stolen and we need access to his old sim number to log into his gmail account account as it is apart of his two step verification process. Without it we are unable to log into the Apple ID to track the mobile ...

Resolved! Switching from vodaphone to EE

Hi all,I finally bit the bullet and decided to leave vodaphone and join EE.I set this up in store on Sunday and the guy told me that the switch would happen yesterday (Monday) automatically. It got to 6pm and I was still getting vodaphone 4G on my ol...

Resolved! Verification passcodes.

I’ve just came over to EE from 3 Mobile, the change has been fine but when trying to get onto my banking app and other Apps, when I have been sent a 4 digit verification code, I’m not receiving them. Has anyone else had this issue before and how is i...

Resolved! Reactivate physical sim after using eSIM abroad last week

EE contract, installed eSIM whilst in turkey last week. Returned to uk today and unable to reactivate physical sim

Switching number

I received my new phone yesterday and was told my number would be transferred over from my Tesco mobile to ee I entered the pac code etc and still have not had my number switched over I have an eSIM so I don’t know how long this will take I have rece...

Resolved! Replacement Sim

Hi I lost my phone a few days ago along with my sim. I got a new phone and ordered a replacment sim which has arrived but there is no signal for me to activate it or receive texts. Because of that I cant sign into google because my email is linked to...

Resolved! Can I keep pack?

I lost my EE SIM card so need a new one but I am on a payg legacy pack on my missing SIM, so I need to know: if I get a new SIM, will the pack transfer over or is that not possible?

Resolved! Replacement SIM not working

Just got a replacement SIM as my previous one was damaged; it says on the packaging that I can just pop it in my phone and it's work straight away.It's been over 24 hours and I still have no signal - I really don't want to have to call them again - i...

SIM cards & Porting

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