SIM cards & Porting

Resolved! Very pleased about the speed 😁 I've got now.

I don't know what number to put in myaccount.ee.co.uk? My number from EE or my old number I transferred, or nothing? Should I bother?In addition I just like to inform you I submitted a PAC code when I purchased the plan. I understand it might take a ...

Resolved! Change of number

I need to change my mobile number, how do I go about that

Resolved! Pac number

I have pac number from previous provider and have new sim card in phone

Resolved! Replacement sim not arrived

Im desperate for my replacement sim, that i have paid for, new number confirmed and no card - making it pretty useless and cant contact ee without a phone. Been four days now please advise on usual timescales and alternative solution!!

No signal

Hi, I switched to EE few days ago. I have not received my package which should contain eSIM details/guide. I wake up this morning to no signal. I cannot even call EE, can’t track my order. This is a nightmare.

Not recieving texts or calls

I have recently changed from o2 to ee.Cant recieve or send texts or calls .Have tried everything advised , taking sim out , putting back in . Turning phone on and off and nothing is working .Any ideas???

Sent out a Random SIM card

I have received a random EE Sim Card in the post today. It just came with a small leaflet that said “welcome to EE.” Nothing else.The label has a 4 digit code, my initials, and a mobile number. I do not have any accounts with EE other than log in det...

Sim only

Just signed up for a new sim only contract. Bod on the phone said I would get email confirmation. I’ve had the DD confirmation but nothing about the new line. Also not sure how long it will take for the new SIM to come…any rough ideas?

Resolved! phone

how do i change my number

Resolved! If I were to move providers

How do I obtain PAC so I can move to another provider

SIM cards & Porting

Forum Posts