SIM cards & Porting

Joining EE - testing network

Hi everyoneI'm thinking of joining EE via pay month SIM only. Network Coverage Checker indicates good indoor and outdoor 4g coverage and same for 5g all be it on the edge of signal area.However I have a company mobile on EE, SIM is limited to 4g (pho...

Resolved! 5G multi SIM and old Nokia with T-Mobile account

I have received a new EE PAYM 5G Multi SIM in the post, and several text messages reminding me that I need to activate it.I did not request this and am aware that other members of this forum have had very complicated issues when replacing their SIMs ...

Error linking SIM to account

HiI have a new EE SIM, I have an EE account and I'm trying to link my mobile number to the account. I keep getting told its not possible and come back when it's fixed. I have tried from my PC browser and the phone APP with no luck. Any ideas ? Tha...

Not receiving OTP on EE since porting from O2

I have been ported for 72 hours now - and I cannot access any of my banking apps on my new EE Iphone 14. This is because they all send an OTP to verify the new device - but I am not receiving them.After spending a long time on the phone to tech suppo...

Resolved! Lost my SIM card

Hey I lost my SIM card ?

Resolved! Porting away from EE

HelloFirst time community poster here. NB non-geek.I would like to port away from EE to a different provider. I have tried to engage on twitter (both tweets and DMs) but no-one responds. Is it worth ringing anywhere?I THINK I am on an 18 month contra...

Resolved! Can you extend a PAC? I would like to use my old number but the PAC has expired.

Can you extend a PAC? I would like to use my old number but the PAC has expired on that one so i am unable to request the transfer. No chat system on EE and as I'm now out of the UK, the phone I got a pay as you go sim on won't let me ring EE's 150 n...

I spoke to someone on Friday and I am still awaiting a new SIM card

Please advise?

SIM only plan while in UK

I am visiting the UK for 2 months and would prefer to purchase a UK SIM instead of keeping my Australian number.What is the best way to sign up for a SIM-only plan. Is it as simple as turning up to an EE store or do I need to make an appointment. Als...

Ordered a new sim as I thought I lost mine

Hi all, I ordered a new sim as I thought I had lost mine, I have now subsequently found my old one - will my old one be deactivate if I don’t use the new one at all? Or can I still use my old sim? Thanks

SIM cards & Porting

Forum Posts