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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Moving to Sim only contract

Hello, my phone contract is due to end and I’ve just upgraded online to a new sim only contract. On my email it says I’ll receive a new SIM card in the post, but I’m currently using an eSIM. Will it not just swap over to the new contract terms, using...

katieMC1 by • Visitor
  • 2292 Views
  • 1 replies
  • 4 Helpful

Converting eSIM to SIM

My son has accidentally selected to convert his SIM to an eSIM and now his sim is showing as inactive.Is there anyway he can reserve this? Or how does he fix the issue as he cannot use his phone unless on WiFi now. 

JoeJ81 by • Explorer
  • 534 Views
  • 1 replies
  • 2 Helpful

eSIM help

Hi I have taken out a new pay monthly contract with EE and selected an eSIM. When I received the QR code and scanned it, it got hung on activating. After several calls to EE they keep saying they have reserved another one for me and to wait a further...

Resolved! SIM card not received

I booked a SIM card on the EE official website on September 10th, 2024. The website stated that it would be delivered within one to two working days. However, it is now September 14th, and I have not received any updates, including SMS notifications ...

Aptime by • Explorer
  • 656 Views
  • 3 replies
  • 1 Helpful

Resolved! Esim on an old phone

Hi, I am abroad for a while (EU) and I want to use an old phone to add an eSIM from the country I am currently in. That old phone doesn't have a sim card anymore obviously and only the wifi works on it.  Can I still add a foreign Esim to it? Because ...

MorganeL by • Investigator
  • 1150 Views
  • 4 replies
  • 3 Helpful

Resolved! Dual SIM

Hi there!I was wondering whether it is possible to have a physical SIM card with O2 with my number while also having an EE eSIM where I transfer mobile data to. I would routinely be buying pay-as-you-go data to keep both SIMs active. Would this be po...

G9876 by • Visitor
  • 800 Views
  • 1 replies
  • 0 Helpful
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