06-12-2024 08:45 PM
Hi everyone was just wondering a rough time for a number to be brought from 02 to a new EE account thanks
06-12-2024 09:18 PM - edited 06-12-2024 09:19 PM
@Junior971 It takes up to 24h and it’s not done over the weekend. And if you give a pac code Friday depending on when you actually give that code it’ll not commence until Monday and be completed Tuesday. Early morning Friday might be completed by early Saturday.
06-12-2024 09:58 PM
A port-in is normally actioned the working day after the PAC is submitted, assuming that's during working hours.
Any reference to "24 hours" or "48 hours" is misleading.