02 to ee

Junior971
Visitor

Hi everyone was just wondering a rough time for a number to be brought from 02 to a new EE account thanks 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Junior971  It takes up to 24h and it’s not done over the weekend.  And if you give a pac code Friday depending on when you actually give that code it’ll not commence until Monday and be completed Tuesday.   Early morning Friday might be completed by early Saturday. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

A port-in is normally actioned the working day after the PAC is submitted, assuming that's during working hours.

Any reference to "24 hours" or "48 hours" is misleading.