SIM cards & Porting

Resolved! PAC code not working

I’ve received my new EE phone today and tried to start the process to port my existing number from Vodafone.The pac code given to me 5 days ago isn’t being recognised by the EE transfer my number form.I’m attempting this at 18:30 on a Thursday evenin...

Resolved! Re: Temporary number whilst I bring my old number over

I am experiencing the same issue with numbers I have ported weeks ago from BT to EE.My phones are iPhones with esims.

Sim Disaster

Hi,I need help on what to do. I have accidentally switched to eSIM and then tried to switch back to my physical sim by deleting my eSIM. Then I realised I have made a mistake. Someone help me please!

I am not receiving messages on iphone

I recently joined EE and had my number transferred. So far, it seems that the transfer is done. However, I am not receiving messages on my number, although the data, iMessage, and FaceTime are working fine. I have tried resetting my network settings,...

Unlocked my uk sim

How can I get my eSim

I have a physical EE sim card, and I want to convert this physical sim to eSIM for using on my iPhone 14 pro, but I can't find the entrance to download the QR code of esim. What should I do?

Resolved! Photo ID

Can a UK issued BRP (biometric residence permit) be used as a photo ID for picking up my SIM card?

Resolved! Switching from O2 to EE

I recently signed up to EE on Saturday 28th September switching from o2. Gave the salesman the PAC code to switch number. It’s now Wednesday 2nd October & it’s still not been switched over. also I have NO phone or data service at all so I can’t cont...

Resolved! PAC Code not recognised

Hi,I'm trying to switch from EE to a new provider but the PAC code is not recognised on the new providers' site. I spoke with their CS, who said it is not a valid code. I went through the process again and was issued the same PAC code (today). I've b...

SIM blocked after transfer of iphone to new handset failed several times

I can't make any calls, the phone shows no 5g or mobile strength icon.This is all only after trying to transfer an iphone several times. How do I get the SIM working again?

SIM cards & Porting

Forum Posts