SIM cards & Porting

Lost phone

I have lost my phone abroad. I am out of the uk for another month. I have tried to call 44795366150 and 44795366260. These are the only numbers I can find to make the report and neither work. Any advice? Also need to set up a new eSIM while away if p...

E SIM

EE once again failing to provide any help. They've apprently sent me an ESIM. I needed to create a profile on the app, done. Then apparently under 'settings' and then 'permissions' there is an option to "replace my SIM". Problem is, that option doesn...

Activating new sim

I've just got a new sim only contract and received the new sim today. My old one appears to have been deactivated (no service) so I'm not able to receive the text with the 6 digit pin to activate the new sim. How can I go about activating the sim wit...

If i change my plan to sim only will i keep my number?

'My Number' shows as 00 000000000 after replacing my SIM with an esim

Hi,I replaced my EE SIM with an esim. I have an iPhone and 'My Number' shows as 00 000000000 in the Phone settings. There is no functional issue; if I call someone my +44 7XXXXXXXXX number displays for example. Can I / should I change 00 000000000 to...

Lost my PAYG SIM, local shop said they don't stock them and tried to sign me up

to contract...is this policy in all shops now? Ordered a replacement PAYG SIM by post 2 weeks ago, didn't come.

Network provider showing vodafone

Hi, I've just switched from vodafone, everything's working great but my network provider still says vodafone. Anyone know why?

Sim card replacement not activating, and my passport has been expired!

Hi all,I had recently my phone stolen and I got a replacement phone. I ordered a new sim card at my home but the sim card is not working. At the shop they don't accept my passport because it's been expired this February. My card is a contract. What c...

Unable to move Old Mobile Number to New SIM

Unable to move old number to new SIM as PAC code not being recognised when trying to enter in the PORT facility