SIM cards & Porting

got a replacement sim but it still has no service

i had issues with my sim card-my phone wouldnt recognise that the sim card was in there- i put in my partners sim, which it recognised, and put my sim in his phone, but it didnt recognise it, so i know its the sim thats damaged and not the phone itse...

Transferring my number via PAC

Morning, recently transferred from O2 to EE and purchased a plan on the 24th of June to which I am still waiting til this date to receive a sim card. Instead I was advised to go into store to get a sim card which I did. Sim card with the EE number wo...

Phone number retrival

My sim card has been changed both within EE which changed my phone number. Is their anyway i can retrieve my phone number with this Sim card as it has a better plan?

Re: Verification code

I have exact same issue with porting in from LycaMobile. I am no longer receiving OTP verification codes. I contacted CS, couldn’t really resolve it. Said it’s been escalated and I’ll get a call back from them. Still waiting for a call back.

Re: No Service

I have this issue. But my old sim has no service so I can’t receive the pin to activate I can’t call the technical team.. I have no store near me .. where did online chat go? I have wi-Fi on old sim only. New sim can’t be activated as cannot receive ...

I need a number ************

I need a number [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Moving to EE from another provider

I’ve just taken out a new contract and have given my pac code to EE from Vodafone, how long will it take to transfer my number?

Locked Sim requires PUK code

So my sim has been locked and i require a PUK code to unlock it, I go on to EE to log in and it says i need to link my phone, i type in the phone number and it says it will send me a verification code through messages. The problem is is that because ...

Keeping previous phone number when getting a new contract

Hi, wondering if you can help.. my daughter has just got her first contract and would like to keep her number that is registered to my account. Can anyone advise me of how to do this?

Resolved! Verification code issue

Hi I recently ported my number from Lycamobile to EE. Now, i am unable to receive verification codes from Whatsapp and My EE app. How to resolve this issue?