My phone not working from Black Friday when I switched to ee?

[kelpat88]

Hi everybody can I arks you all what happened to the EE mobile service ? I just switched to EE from Black Friday until now the phone line still not working ? 

[Ali_A]

Hi @kelpat88 

Welcome to the Community. 

Sorry to hear you're services are not working as expected for you. 

Do you have the new EE SIM card in your device? 

What's the make/model of the new phone you have? 

Also did you bring your number from another network? 

Ali