13-02-2025 12:36 AM
So you get a new SIM card from the EE Store. You’re up and a physical SIM.
You now want to convert it to an eSIM as you might want a non EE physical SIM like myself. Using the EE app you get an eSIM pop in your text messages code.
Welcome to the merry go round; it just fails to activate yet again. Only bonus is you still have your number on the physical SIM to use.
Come on EE - please get this sorted 🙂
13-02-2025 08:21 AM
Morning @reyres82
Thanks for coming to the community.
Do you have a pay monthly account? Are you connected to mobile data or WiFi when trying to download the eSIM?
Leanne 🙂