Forum Posts

New EE Sim Card

Read moreRead moreI’ve got a new SIM card for my new EE account but I’ve had to use another pay-as-you-go SIM for the last month as the new SIM isn’t letting me call, text or use mobile data. I was told that once I’d put it in my phone I’d just have ...

Resolved! Downgrade of SIM only plan

Hi there, I have temporarily left the UK and would like to downgrade my plan but would still like to keep my mobile number at a reduced/basic plan. How can I go about doing this? 

joshchan by Visitor
  • 377 Views
  • 1 replies
  • 1 Helpful

Unable to get PAC code

I’m trying to get my PAC code by sending PAC to 65075 but received this message multiple times“Hi from EE. Sorry , due to your account status for 07xxxxxxxxx(my number) we are not able to process your request. Please log into ee.co.uk/myee or call 15...

tywk0311 by Explorer
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  • 5 replies
  • 0 Helpful

PORT text giving me an odd transfer date

I received my new EE sim and I want to keep my old number so I text PORT provided my PAC number to receive a text stating it would be done by 6.30pm on 31/12/4700??? This isn't even a valid date! I sent this on the 30/05/2024 it is now the 03/06/2024...

twagh01 by Explorer
  • 381 Views
  • 3 replies
  • 2 Helpful

Swapping numbers

I’ve recently swapped over from Vodafone to EE, I also swapped numbers, I’m currently now not getting any texts for my original number coming through. It was only yesterday I swapped, so do I need to wait longer for this to happen or do I need to do ...