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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! New Sim, Can't activate

Hello! I wanted to swap to EE from anothernetwork. I know I need to get an EE number before I can port over my old number. However, I popped the new sim in that I got at the shop and I can't activate it.I see the EE symbol in the corner of my phone b...

Tubey by • Visitor
  • 1371 Views
  • 3 replies
  • 0 Helpful

Sim not working after using eSIM abroad.

My EE sim is in my phone and was working fine while abroad. I later activated a Holafly eSIM to use in Thailand. On the plane back to the U.K., I deleted the eSIM. But now my regular EE sim doesn’t work at all. I can’t call 150 or use my EE account a...

Duckinga by • Investigator
  • 2122 Views
  • 8 replies
  • 6 Helpful

Resolved! Changing phone brands

I want to buy something different from samsung can I buy I.e. say Motorola and still use my EE sim and phone number

KAB67 by • Visitor
  • 399 Views
  • 1 replies
  • 1 Helpful

Resolved! SMS not arriving, ported lyca to ee.

I ported my lyca SIM to EE on Thursday, they asked me wait for 24h until the process is complete.And after that , I can now make and receive calls but SMSs are still no arriving?? Need OTPs from time to time, become a headache. If anybody knows what'...

SecretX by • Investigator
  • 1631 Views
  • 14 replies
  • 1 Helpful

Number Port from VOXI

So I received and activated my SIM today and upon activation, received the following message: Hi from EE. Well transfer your number by 6pm on {DD/MM}. Thanks. No date was specified, only the format was given. I had input my PAC code when placing my o...

Resolved! Just some questions

I activated my new EE SIM card yesterday, I have already entered my pac code online while ordering so was told it should just happen within 24 hours automatically, I’ve been using the new sim since I didn’t really need to be using the old one when wi...

Resolved! SIM problem

Hey,   I have the same problem. Converted DIM to eSIM. Couldn’t receive or do phone calls. then I was advised by EE staff in the shop to order a physical SIM card and the problem still exists. Npw I can’t convert the new SIM card to eSIM without a ba...

ND75 by • Investigator
  • 1119 Views
  • 9 replies
  • 3 Helpful

Joined EE, no sim received and going on holiday!

Hi I’m getting in a pickle. I’ve tried customer services but they couldn’t help. Ordered new sim only on Friday. I added my PAC code to the order as  leaving Vodafone. It said a switch would take 1-3 working days. Email confirmation said 1 day for nu...

Mummy83 by • Visitor
  • 542 Views
  • 2 replies
  • 3 Helpful
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