SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Locked Sim requires PUK code

So my sim has been locked and i require a PUK code to unlock it, I go on to EE to log in and it says i need to link my phone, i type in the phone number and it says it will send me a verification code through messages. The problem is is that because ...

mebige by Investigator
  • 454 Views
  • 4 replies
  • 5 Helpful

Resolved! Verification code issue

Hi I recently ported my number from Lycamobile to EE. Now, i am unable to receive verification codes from Whatsapp and My EE app. How to resolve this issue? 

Rooma by Investigator
  • 2107 Views
  • 6 replies
  • 2 Helpful

New customer esim

I signed up to EE a week ago on a eSIM only deal. How do I get my eSIM/SIM card ? I’ve had no correspondence from EE other than an email thanking me for my order. And today I received my first bill? But no simm or qr code. someone please help. 

Sgook by Visitor
  • 396 Views
  • 2 replies
  • 0 Helpful

Trying to enter PAC code

 i tried 2 times to enter my PAC code but got this messageI sent ee my PAC code before it expired but since they took too long verifying it, it expired and now I need a new one. I got the new one but now I can't enter it cuz of this error

Screenshot_20240701_143716.jpg

pac code problems

i cant get a pac code as my phone isnt working and i cant go to shop  this is getting ridiculous they have messed me around for 2 weeks .Surely there is some way to get pac code through email or on here i am going crazy can anyone help please.

Re: P. U k code

So I go to a tibte sim sends me a code on another device I don’t have another device and can’t call sims locked??? Very clever 

New Sim won't make or receive calls

My old number was due to port over on the 27th June. (I'd spoken to EE tech support due to an original issue and they assured me this would happen). It hasn't ported over and I am unable to make or receive calls, or send SMS messages. I can use WiFi....

Jof345 by Visitor
  • 391 Views
  • 2 replies
  • 3 Helpful