Hi @Aim1987
Welcome to the community.
How was it you sent the text? Was it by texting PAC to 65075?
Do you just have the one number or is there more than one on the account? The text option would only work if there is just a single number.
If the text option still isn't working for you this morning, or you have more than one number, you can give our customer service guides a call, and they can generate the PAC for you.
Michael
