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I've been blocked

Paulyg3218
Visitor

‎06-03-2025 05:12 AM

  •  

I tried to down load a esim to go oh holiday with and now my EE SIM is blocked it's says I have no data. Help

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎06-03-2025 07:15 AM

@Paulyg3218    eSIM from where ?   Did you scan a QR code ?   because it sounds like you’ve tried to switch your EE sim to the eSIM on the device via using a QR code. 

Are you in the UK ? 
eSIMs are for contract customers only on EE.   
what network is that eSIM for ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.