SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Plan removed from Watch by EE

Morning all. Dies anyone know why EE would choose, after approximately 4 phone calls and over 12 hours in chat conversations, which finally got a brand new phone SIM working with the right number and then the Watch connected to cellular, to then a da...

trial812 by Established Contributor
  • 516 Views
  • 8 replies
  • 1 Helpful

Porting Question

I got this email from EE yesterday at 9am after requesting my old number moves to their new sim. I have that sim. I am struggling to understand the 2 pieces of contradictory information. "On the day you will get two text messages:Firstly, we'll let y...

Hello my sim got bo service

Hello i have purchased a sim card about 6 months ago or maybe a year ago but its been no service for a while now what can i do to fix it  This is my number ‪************   [Mod edit: Please do not share personal details as your posts are visible to t...

Bringing old number ovber to EE

I have a PAC no from my previous provider but when I click the link re bringing it over to EE I just get sent to this community. How do I give EE my PAC code and bring my oldf number over to EE?

Resolved! Sim has not arrived

I ordered a new sim on 16-07-2024 it said it would arrive in 2 days it has still not arrived my my home address. As I am travelling I cannot contact EE. How can I get my new sim Thanks Paul

pfhoult by Investigator
  • 395 Views
  • 3 replies
  • 1 Helpful

Resolved! Requesting a PAC without incurring cancellation charges

Hi My contract is coming to an end on 31st August 2024 , and I need to request a PAC to switch to a new provider. Is anyone able to advise at what date I can apply for a PAC without having to pay any Contract charges or Early Cancellation Charges? TH...

auxinet by Investigator
  • 422 Views
  • 5 replies
  • 3 Helpful

How do I change my number?

How do I change my number on my EE account without using a verification code because it sends it to the wrong number and it’s not in my mail inbox either

Eeeeee5 by Explorer
  • 316 Views
  • 3 replies
  • 1 Helpful

Resolved! Sim card

Hi, I recently got new phone in May and am now experiencing problems with my Sim.  My phones states no Sim or service even though the sim is in the phone. I have restarted phone, turnt off and on and removed and put back the sim card into the phone b...

Lozza94x by Explorer
  • 384 Views
  • 2 replies
  • 1 Helpful