SIM cards & Porting

Orange Sim Card

Hello, I have an old orange SIM card and I haven’t used in a while since I have lost all related information to the SIM card such as puk code and I don’t even remember the number I need the universal puk code for that number or orange to be able to u...

Resolved! E sim Activation

Hi, hoping someone can help. I've received my new phone today and I'm a new customer. I chose to get an E-Sim, which I'm starting to learn might be a mistake. I haven't received any sort of sim activation with the package the phone came in. Is ther...

Resolved! Old SIM card

I’ve just got a new IPhone 16 and used the eSIM transfer feature. I’m now unsure of what to do with my old SIM card. Should I keep it safe somewhere or just throw it out?

Can't upgrade my SIM and buy a new one

HiI'm trying to upgrade my SIM card and I want to add a new SIM card but looks like shop doesn't work after I login. For upgrading I have information,,Sorry, couldn't fetch recommendations for you,,

Resolved! Re: eSIM download

I mistakenly deleted eSIM on my device and unable to install back

Resolved! New IPad and old plan

Hi,I’ve received a new iPad as a gift and am wondering if it’s possible to transfer my current EE iPad plan onto it. My current EE iPad is a very old iPad Air and my new non network iPad the a new iPad Air.Any help would be appreciated.

Resolved! Change of number

I bought my son a new phone for Xmas. He was just on a giffgaff thing. I did that PAC number thing to transfer his number over. I’ve set up his new phone today but still shows his old number. Does this happen automatically?

Moving to EE

Do you know how long porting takes? As I’m in the same situation moving to EE. I shared my PAC code 7 days ago but my number is still live with my previous supplier. Do I just use my new sim to activate the move?

Sim Swap No 5G Can't Make Calls

Hello,I recently chose to move from Vodafone to EE. Signed the new contract, sorted the PAC code and everything. Today it was meant to switch over and now I can't make calls or use my data with my new sim. It's not quite 6pm yet but I assumed this wo...

Number expiring

I have just moved from O2 to EE and used my PAC code when I first made the switch. I have now just received a notification on my phone saying my number is expiring in 5 days and I have a new number under my contact details, how do I make sure I don’t...