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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Transfer my number from O2 to EE

Hi,I get new phone with contract last Friday in EE shop. As I want to keep my old number the lady did everything for me with PUk number etc.It has been one week and my network has not been transferred yet. I contacted ee customer service and over the...

katjah by • Visitor
  • 853 Views
  • 2 replies
  • 4 Helpful

eSIM download

Was contract applied and nothing happened no eSIM as says on email download and no one answer I would like to cancel all because EE is to silent help for me thx

Dariia by • Investigator
  • 1099 Views
  • 4 replies
  • 1 Helpful

Resolved! How to save my ee number

I have recently purchased a SIM card and registered it under my name in the system. I would like to know if I need to make regular payments or recharge the SIM card to keep it active, considering that I only use it for receiving SMS and not for any o...

EE has been just pathetic.

I ported my Sim from Vodafone to EE and was send out a new sim. Their first screwup was with the delivery being made to the opposite block of appartments. Fortunately, the guy they delivered it to is a work colleague in my own team and was able to ha...

Rattlerat by • Investigator
  • 1118 Views
  • 14 replies
  • 0 Helpful

Resolved! SIM card/eSIM not received

Hi,I’ve placed an order for a SIM card. But I never got it. It was sent twice, and haven’t received any of them. If I order a replacement eSIM, I get asked for a code sent to my phone number, which obviously I don’t have. Is there a way to bypass thi...

lewisc9 by • Visitor
  • 533 Views
  • 1 replies
  • 0 Helpful

Resolved! Porting Nimber previously used on EE back to EE

I was previously an EE customer in 2022, I left to go to 02 because things got too expensive , I got a PAC code and took my number with me, I’ve now left 02 to return to EE with a better deal but have been told I can’t bring my number with me again b...

Resolved! E-sim - can i still use plastic sim in 4g router

i have an iphone 12 with plastic sim and when away in my caravan i put the sim in my 4g router as i often get better signal this way.if i upgrade to a phone with no sim slot and have to use esim, would i still be able to use my old plastic sim in my ...

Resolved! 5G almost everywhere since using eSIM

Since swapping from a physical SIM card in my iPhone 15 a few days ago, and instead using an eSIM, it appears that where I only got 4G in some areas such as my home, I now get 5G. I used to get 5G in town etc, so it wasn't that my SIM wasn't a 5G SIM...

WillKirk by • Skilled Contributor
  • 1264 Views
  • 6 replies
  • 1 Helpful
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