SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

PAC

I've just bought a pay as you go Sim card and gave EE my PAC but when I turned my phone on it has a different number. Is that normal, and if so, how long will it take for my PAC to work and my old number to appear? 

EE have PAC’d onto the wrong number!

Please can someone help! EE taking a nonexistent >45 minutes to answer the phone. I recently purchased fiber, two mobile contracts, and watch e-SIMs from EE. One contract was existing and a renewal the other was new and needed a PAC applied. EE have ...

Resolved! PAC code for upgrade

I am looking to upgrade but want to keep my number. The option of texting for my pac code doesn’t work as I have another phone on my account so I get a text back saying the text option isn’t available for me. The only other way I can find is by going...

amystevo by Visitor
  • 523 Views
  • 1 replies
  • 3 Helpful

Resolved! Esim activation

Hi, i recently damaged my phone and i am trying to set up a new phone but i do not have a physical sim card and to activate my esim which i used on my last phone it is trying to text my number which i dont have access to. can someone please help me o...

Resolved! Physical to eSIM

I have placed order from EE for physical to eSIM conversion and downloaded it in iPhone but generally other eSIMs are 2-5 minutes for activation but this eSIM is showing activating since last one hour 

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Rky by Prodigious Contributor
  • 679 Views
  • 6 replies
  • 1 Helpful

ESIM v Sim

Just upgraded to all rounder to get unlimited everything and unlimited speeds etc and then stupidly converted to eSIM as thought be better.just been to caravan where my husbands works fantastic and everyone jumps on to his network hence why I upgrade...

BetonEE by Explorer
  • 888 Views
  • 5 replies
  • 0 Helpful

Plan removed from Watch by EE

Morning all. Dies anyone know why EE would choose, after approximately 4 phone calls and over 12 hours in chat conversations, which finally got a brand new phone SIM working with the right number and then the Watch connected to cellular, to then a da...

trial812 by Established Contributor
  • 515 Views
  • 8 replies
  • 1 Helpful