SIM cards & Porting

Not received Esim

Signed up to a 50gb Pay monthly Sim only deal sunday 16th of June and requested an ESim rather than a physical thinking it would be quicker to get onto the EE network. Told I would receive a download QR code/link in a confirmation email but am yet to...

Re: Transferring your old phone number

My phone number has been working from 18th June and I don't know why it's still showing me the number before I transfered my old number from lycamobile in which I can't send or receive messages on some of my contact from my settings on my sim manager...

Can't receive verification code and get through to customer care

I am quite frustrated with EE, I ported over from Lyca and retained my mobile number but since then I have been having sporadic issues with receiving verification codes. I receive some verification codes but I don't receive others. I am trying to reg...

Data and phone number not working

hi, i recently transferred my number over from giffgaff. i have bought a 125gb plan on an 18 month contract and have also brought my phone number over from giffgaff. my mobile data is coming up “ E “ with my signal bars moving around from 4 bars to 0...

Resolved! Ee

Fastest way to change my number

Not receiving texts or otp

I recently migrated from Lyca to Ee and I don’t receive texts or otp. I’m unable to access lots of my apps on my new phone. I even tried reaching 150 and I’ve not been able to get any help at all

Videx gate intercom

Does anyone know the string required to put in the intercom to check the balance left on the sim?or does anyone know how to register the SIM card on ee so I can check the balance and add to it. I have tried but it is asking I enter the text sent to t...

Resolved! No connection after phone number port

Hi I've joined EE recently and I wanted to port my number from GiffGaff. Starting yesterday before noon both EE temporary number and GiffGaff stopped working (even though both shows reception of the signal). There is no data, and no possibility to m...

New customrr Esim delivery

I placed an order for an eSIM. I got welcome messages and direct debit confirmation. Will I get the option of downloading the SIM, or do I have to wait for it to arrive by post?

Emergency calls only

Over the last week mine and my wife's phone keeps going to emergency calls only. The phone says no SIM. I can't phone ee so I'm left yet again with no service. It's now obviously a sim problem.

SIM cards & Porting

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