My number didn't convert to ee

Zibon1
Visitor

‎26-08-2024 01:13 AM

It's already 48 hours gone but it didn't convert to ee network. It's very bad service of ee. 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎26-08-2024 02:23 AM

@Zibon1 : It won't over the weekend! It takes up to a working day from when you activate your EE SIM.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Peter_W
EE Community Support Team

‎26-08-2024 12:20 PM

Hey there @Zibon1, thanks for reaching out to us here on the EE Community!

Just to be sure here, did you provide us with the PAC from your previous network when you joined? If you did, what day was it that you first used this SIM?

When you first connect your SIM it will bring forward your number transfer date to the next available day, but as @XRaySpeX pointed out, this doesn't take place on weekends or bank holidays.

Peter