SIM cards & Porting

Resolved! transfer old backed up information to new sim card and phone

HI ,My phone accidentally dropped and now have a Samsung phone. I have a new SIM with my old number however I need to access all my old information and contacts with online banking. Need help please

Transfering numer from giffgaff to EE

Hi. I just transferred from giffgaff to EE in the shop with a customer adviser.I charged the sim with £10 to buy a plan. When I checked my amount on the app i have £9.80 without using the sim. And I tried to choose a plan with that amount and I don't...

Lost sim card

I lost my sim card. How can i get my sim card back？ In next few years, I will not go back to UK.

Hi just joined your EE Sim card. But I can’t seems to make any calls can you hel

Resolved! separate family plan

I am not the holder, how can I separate the account and do it by my own? How can I change the monthly plan as use the original phone number ?Thank you so much

What's the difference between "25GB SIM" £18.50 and "25GB Essentials" £26.50 ?

I want a 25GB SIM only contract. I'm given two options. One is "25GB SIM", the other is "25GB Essentials". I can't find any information on any differences between them. The price guide document doesn't refer to any options called "SIM". Is it essenti...

Resolved! moving from bt mobile more than 3 sims

i have three sims for the family on bt im trying to move them to ee but can only put 2 sims in basket?anyone know why i cant have more than 3?

Resolved! I want port my sim Lyca to ee

I want port my sim Lyca to ee. I have PAC code

Moving 5 BT mobile mobile family SIMS to EE

Hi,Yesterday, I call BT and transferred My five BT family Sims to EE. I am slightly concerned as the only info I have received is an email from EE about the direct debit and 5 emails from BT with PAC codes, I have also received 5 new EE pay monthly ...

Esim activation pin message not being received.

I am trying to activate my ESim on my Galaxy s20, but to no prevail. It keeps sending me the pin but I am not receiving it, my ESim also shows 'Unknown Number' instead of my EE number. Can someone help?

SIM cards & Porting

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