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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Replacement of a faulty sim

Hi. I went into my local EE store with a problem on my sons handset and it was established that his sim card was the same that he’s had for over 10 yrs, so needed a new one. I’m the account holder and despite having a photograph of both D/L and Passp...

Resolved! EE re-using peoples old numbers

Hi,  I recently added a data sim to my account so i can have home WiFi via 4G WiFi mini and I've been receiving text messages from it for someone else from a debt collection agency and from lottogo confirming there draws and winning withdrawals.what ...

P114 by • Visitor
  • 945 Views
  • 2 replies
  • 3 Helpful

Resolved! PAC

Hi I have been waiting for 3 days on my old number transferring over - is this normal? Can I actually get to speak to someone from customer service? 

Resolved! New sim for gates

Hi - Renewing a BT broadband and sim only contract recently, they 'transferred' me to EE for a sim card which we use for our gates. Kept the old number but having a few issues which hopefully we can sort out. A couple of questions: -1. Other communit...

JAYCEE55 by • Investigator
  • 1917 Views
  • 7 replies
  • 5 Helpful

SIM not working

I got a replacement SIM card and phone yesterday and I can not get the SIM working it's really stressing me out and I can't call EE what can I do 

Resolved! E sim

Just transferred to a new phone selected e sim option and now my old sim card has stopped working and e sim not working how can i fix this

Sonya_73 by • Explorer
  • 861 Views
  • 3 replies
  • 4 Helpful
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