SIM cards & Porting

After porting number not receiving security texts from bank and other apps

Hi, after porting my number, I am not receiving security messages to verify bank transfers or getting any messages when apps send a code for security reasons. Called several times and issue is still un resolved. Hope you can help. 

Trying to get an eSIM for a new iPad

I have bought a new iPad, but my old one is iOS 15 and cannot be upgraded to the iOS version where an eSIM can be transferred. My old iPad used a normal SIM, and when I went online my only option was to order a new SIM from EE. I am trying to activat...

stolen iPhone - SIM card question

Hello,my iPhone was stolen last week in central London, soon after the phone was in East London, today in Dubai.I called EE to tell them and I got a new SIM card the following day, I haven't removed my phone from my apple accountToday I received two ...

5g

How do I find if my EE sim is 5g?

Re: Sim activation

I'm also having activation issues, just received iPhone 14 max pro with new SIM this morning, have put some in went through set up but no service, I have done the usual taken SIM out put back in, turned phone off and on and even factory reset but not...

I have moved from sky and put my ee sim in tonight and then I got the same message , not sure if it’s because i didn’t use capitals when I sent my pac code , hopefully ee phone tomorrow and sort it out