The place to ask your questions about SIM cards for any device. and porting your number
I just ordered a digital esim, I scanned the QR code, I can't go to the next step because even though I click on the box to confirm that I downloaded it, it still asks to download it and when I scan the code again, the iPhone says that esim cannot be...
Hello, EE Community!Unfortunately, I have lost my SIM card with the phone number Is it possible to replace the lost SIM card, and if so, what steps should I take to do so?I would appreciate any advice and instructions on how to replace my SIM card.Th...
Hi,Sorry if this is long winded but to get an answer I probably need to provide context.I upgraded from an iPhone 15 Pro Max to an iPhone 16 pro Max. I’ve already had experience upgrading via esim I know that it should be a seamless process.I Started...
I need help on how to activate an EE sim that has no assigned number or an EE account, gotten from a local shop few years ago. Thank you. URGENT!!!
I have a new sim card and it won't let me do calls
Please help !!New phone upgrade transfer with esim went fine and mobile data was working BUT icloud transfer didn’t work so I had to reset the whole phone - obviously then lost the esim trying to then redownload/won’t activate went into the EE app an...
Hi my husband changed from EE to Smarty. If I try and call him it automatically goes to EE voice mail even though he's not with them now but my son ( on three network ) and daughter( on smarty) both can call him. Has anyone had anything similar.
Hi everybody. I just changes to EE and ordered a sim card, made sure to go through the process of keeping my old number. But the new sim card arrived with a different number, and now I have no idea how to fix it. Is it a quick fix? Thank you,
Hello, I have an old orange SIM card and I haven’t used in a while since I have lost all related information to the SIM card such as puk code and I don’t even remember the number I need the universal puk code for that number or orange to be able to u...
Hi, hoping someone can help. I've received my new phone today and I'm a new customer. I chose to get an E-Sim, which I'm starting to learn might be a mistake. I haven't received any sort of sim activation with the package the phone came in. Is ther...
