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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! 5G almost everywhere since using eSIM

Since swapping from a physical SIM card in my iPhone 15 a few days ago, and instead using an eSIM, it appears that where I only got 4G in some areas such as my home, I now get 5G. I used to get 5G in town etc, so it wasn't that my SIM wasn't a 5G SIM...

WillKirk by • Skilled Contributor
  • 1180 Views
  • 6 replies
  • 1 Helpful

Transferred from Smarty from physical SIM to EE eSim

Hi there, hoping someone can help.I switched my plan from Smarty over to EE. Smarty had a physical sim, I opted for an eSIM on EE. I used the PAK code etc. to port over my old number, scanned and installed the eSIM, and waited until I got a text conf...

MatthewJL by • Investigator
  • 2144 Views
  • 13 replies
  • 8 Helpful

Resolved! EE doesn't recognise its own phone number

Hi everyoneI'm trying to use a PAC code to port my old number to EE.  When I fill in the form, it tells me the EE phone number is not valid - I'm definitely inputting the number they sent me.Advice appreciated.kph

kphunter by • Investigator
  • 514 Views
  • 3 replies
  • 0 Helpful

Resolved! Request PAC

Got the following text when I text PAC to 67075:Sorry we didn't catch that. Welcome to EE's Port in serviceIts only 2 steps so won't take long.For more information and trouble shooting steps open care.ee.co.uk/porting_to_eePlease reply with the numbe...

Replacement Sim

I can call EE as I have no sim. Ordered a replacement sim on 13th. Said it would be here in a day or 2. Went to track order but I have no order number and no way of finding out if it is on the way

PORTING Problem

I thought that my SIM Only deal with EE was very expensive compared with other providers so I wrote to EE on the 18th September asking them why I should stay with them and enclosing a copy of the deal available from O2. as I did not receive a reply f...

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