PAC CODE

Deniss24
Explorer

Hello everyone 

How can i get the PAC code from the other country? 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Deniss24  You ask that network for it.  

You can not port across a foreign network  number to a UK network if that’s your thinking.  

but are you wanting to change UK providers and you are now in a different country? If you are you cannot change network providers whilst within a different country.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@Deniss24  You ask that network for it.  

You can not port across a foreign network  number to a UK network if that’s your thinking.  

but are you wanting to change UK providers and you are now in a different country? If you are you cannot change network providers whilst within a different country.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Well , let me be clear.  I just came to my country ALBANIA  and i am trying to activate the ROAMING but that doesn’t work very well in my country, so i am trying to get the PAC code and change my NETWORK. I did message 65075 to get the PAC CODE , and this is what they message me 

“This service is unavailable when roaming. Please call your provider or log into your digital account to complete your switching request “

All i want to know is how to get the PAC CODE from my country ALBANIA ?
so i can change the network

thank you !

@Deniss24 , as @Chris_B has written, you cannot do that, you will have to get a SIM card from Albania and use that one, but then anything text you want to receive, would need that number, your UK number cannot be used to get a PAC code for another country, it is just within the UK to a UK network, but only possible when here in the UK.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

You will be unable to activate a SIM from another UK network while outside of the UK as it requires connecting and registering on the home network, and the number porting process will also be unable to take place or complete while roaming.

If you want to change to another network, you will need to do this while back in the UK. Or get a new Albanian SIM with its own number and use that while you're there.

You may also want to consider contacting EE Customer Services if you believe your roaming is not working correctly.