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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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TRANSFER OF A PHONE NUMBER

Not sure if this is the right forum, please an Admin move if I'm in the wrong one.  I have (had) a iphone, with o2  (I just transfered number to EE) I have another phone, google pixel with EE Hospitals Doctors have my old phone, so wanted to keep the...

Blkay by • Investigator
  • 473 Views
  • 1 replies
  • 2 Helpful

No service on EE sim

I’ve just upgraded my phone from the I phone 14 to the iPhone 16 pro I’ve done what I believe needed to be done but now I have no service. I used the same sim from my I phone 14, but it doesn’t work on my new upgrade. I haven’t received a new sim wit...

Julia110 by • Visitor
  • 467 Views
  • 2 replies
  • 2 Helpful

Resolved! Change from EE

Can I have a code please then I can keep the same Mobile Number. I have been with EE a long time, but I now wish to change. Many thanks  Carole.

5GSA iPhone 16 Pro Max

I’ve got a 16 Pro Max, on a plan purchased in September 2024 (after the 5GSA was cited as supported) and can’t enable it on my device. The iPhone says the sim is not supported and to contact EE. EE wants to shift me to a eSIM, but I’m not too confide...

gbotley by • Contributor
  • 4661 Views
  • 20 replies
  • 2 Helpful

Out of contract sim port to another EE sim

Hi, my old sim is out of contract, i have another contract that has 18 months to run, Id like to port my out of contract number to the in contract sim and then cancel the old sim. I read that EE wont port numbers between contracts and it would only b...

swac3 by • Established Contributor
  • 514 Views
  • 2 replies
  • 1 Helpful

Phone number

Hello I haven’t used my phone number in years, is there anyway I could get it back? As I need it to verify and get into my emails.

yayisaac by • Visitor
  • 447 Views
  • 2 replies
  • 2 Helpful

How do I get a replacement SIM?

I have lost my phone and need to order a new SIM, but I have no idea how to do that.The EE advice is helpfully to CALL their customer service team. I mean, what? I'VE LOST MY PHONE, PEOPLE!Can anyone give me a clue please? 

New number - app not compatible with my phone

Hello everyone,I have 2 issues:1) I want to buy a 1-month contract sim, but I do not have a personal contact number to fill in the requirement field. I have only a greek mobile number that will be 14 digits length, but it asks for 11. May I use a con...

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