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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Porting from eSIM to sim

I’m trying to port from Vodafone eSIM to ee physical sim. I’ve got the new ee sim and it’s in the phone but the number hasn’t ported across yet.  I’ve spoken to ee and they say the sim hasn’t been fully activated and they can’t do it over the phone a...

Paulchap1 by • Investigator
  • 1155 Views
  • 7 replies
  • 0 Helpful

iPhone 16 Pro eSim no service

I just bought an unlocked iPhone 16 Pro. During the setup, it asked if I wanted to transfer a physical SIM to an eSIM, so I did and followed the instructions, etc. But I've got 'No Service' showing, restarted the device and still nothing. So I popped...

Is it just Christmas?!

I am trying to move my family accounts from another provider to EE (broadband plus 8 sims). Had a great loooong chat with member of the sales team on 27th and 28th, gave my bank details and verbal agreement,  they promised to call me back on 30th mor...

Clareykc by • Investigator
  • 936 Views
  • 7 replies
  • 6 Helpful

Resolved! Lost sim card

I’m currently travelling Thailand and have lost my SIM card. I’m back in 2 weeks and obviously need it back asap. Is there a way I can order one? I can’t get hold of anyone as it will charge me through the roof and they have no email. 

Tammy97_ by • Visitor
  • 648 Views
  • 2 replies
  • 4 Helpful

Resolved! Activate Esim without text?

Hi, Currently on Holiday and would like to activate an esim as the actual sim is on our boat.  I don't have access to the EE phone number to receive the one time text and my mobile with O2 doesn't have any signal.  Is there any way to activate the es...

Resolved! Porting In Hasn’t Happened

I bought a new monthly sim and requested to port into EE at the time of ordering and the sim arrived last Saturday.When the sim was inserted a text message was received saying the port would be complete on {DD}{MM}.I presumed that as the request was ...

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