eSIM Transfer

[Lu17]

I have a iPhone 14pro with EE on a eSIM and want to transfer to new iPhone 16pro which I am getting direct from Apple can anyone tell me how to do this as have had conflicting information from an EE guide.   I thought it was just as simple as having both phones together and could be done during set up.   Any advise please 😀

[Katie_B]

Hi @Lu17. 

All information on transferring your eSIM to your new phone can be found by visiting our eSIM set up help page. 

Katie

[Chris_B · Accepted solution]

@Lu17  Just setup the new device next to the old device and it will  install everything across just follow the prompts.   It’s really simple to do. 

[Lu17]

Thanks Chris didn’t know it was that simple I did ask a EE guide who said I might need a plastic sim.