SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

E-sim

Got an EE E-sim, scanned it and it downloaded and appears as turned on. Still shows "emergency calls only" and everything I send a messages (normal) it waits for a connection. This is a dual sim phone. Samsung. How can I resolve this?

Shaun194 by Investigator
  • 633 Views
  • 3 replies
  • 1 Helpful

We’re having trouble linking your products

I can neither link my phone with my new EE card nor can I port my old phone number to EE.Any reason why that is the case? I can receive text messages with the new number and use the code.It seems you have some internal issues. Can someone fix that fo...

My number hasn’t changed over

I swapped from O2 to EE but my phone number hasn’t caught her over yet. I can receive iMessage and what app but normal texts or call are coming through my old phone. 

Rach144 by Visitor
  • 482 Views
  • 2 replies
  • 0 Helpful

PAC/STAC Issue

Hello, I tried porting my number across with my PAC Code on 13th March over the phone with EE support. The lady on the phone asked for both the PAC & the STAC and simultaneously I had two back to back texts from my old provider at 14:25 that a reques...

Re: Sim card not working

hello my name is Vitor I have do I  new contract  with bt for my new sim card  .  today should be working this card but is not working. please can you something to fix it because I need my sim card today.  thank you  kind regards Vitor    [mod edit: ...