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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Pac code

Need to get a pac code for a sim card,tried the text service with the sim card,but nothing happens,it's a new pay as you go sim card,and when I put it in the phone it does not seem to be active.Any help please?

Jpl27 by • Explorer
  • 349 Views
  • 3 replies
  • 0 Helpful

No service on new phone

I’ve just upgraded my phone from the I phone 13 pro to the iPhone 15 I’ve done what I believe needed to be done but now I have no service at all and doesn’t say I’m connected to the EE network. I thought putting my old sim in from my 13 would work bu...

Klriglxy by • Investigator
  • 2179 Views
  • 7 replies
  • 0 Helpful

BT Family SIMs (4 sims) changing to EE and adding sims.

I have a BT family sim with 4 numbers in all and it’s about £50/mth for all. If I change my main sim to Smart plan All Rounder SIM Unlimited can I add new Sims to this and if so how much are they? I can’t seem to be able to change everything all at o...

Steveqo by • Visitor
  • 607 Views
  • 1 replies
  • 1 Helpful

Suspected SIM / phone issue

A couple of issues here on which I'd be grateful for any help. I purchased a new sim yesterday, new number with it. I was pay as you go before, but could not keep the old number due to the age of the phone / old number not being registered. The new S...

Carolle by • Investigator
  • 503 Views
  • 5 replies
  • 0 Helpful

My number hasn't ported over from BT

My number should have been ported over to EE from BT, my sim no longer works, I can not text or call. And it appears I'm paying both EE and BT for a mobile service I can not use.  I'm so frustrated , I can not get any help to sort it. I can not open ...

Alan194 by • Visitor
  • 334 Views
  • 1 replies
  • 0 Helpful
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