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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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EE SIM CARD LOST

I lost my SIM CARD, i called them from another country, they told me will order a new one for me,because I PAYD, THEY TOLD ME TO TOP UP 5£,  in 3 days is going to be delivered to the address, now i'm back in UK, and the sim card did'n arrive, I HAVE ...

Resolved! PUK

How do i go about getting a PUK code to unlock my phone? i have a ee pone but giffaff sim. EE says to do log in to myEE, o to home, then plans & subscriptions but there is no option for this. thanks

rowan98 by • Visitor
  • 505 Views
  • 1 replies
  • 0 Helpful

Cancelled contract

my ex cancelled my last sim, I ordered a new sim under my name to put in my phone and it’s not working, and EE won’t let me get another phone. I’m not 100% sure where I’m going with this or what to do but yes, is there any way I can make my phone wor...

miad123 by • Visitor
  • 413 Views
  • 2 replies
  • 2 Helpful

Pay as you go SIM not arrived

I ordered a Pay as you go SIM a week ago and it hasn't arrived. There are no options to track a PAYG order and none of the other customer service options lead anywhere, when I have exhausted all the options I get cut off. The only thing I found is a ...

Mazhg by • Investigator
  • 559 Views
  • 7 replies
  • 5 Helpful

Resolved! My SIM is not receiving calls and texts

So 1 day I went to sign into my email but I didn’t get a text and that was in February and recently I tried to login to snapchat it said I needed a code so I sent it but when I sent the code to the phone number it did not receive it.

Resolved! Unlocking a device from abroad

Hello,Seeking advice please,I’ve recently moved to Australia and am wanting to unlock my IPhone. The issue I have is for some reason EE have closed my online account in the past and I don’t know why? I’ve being paying the same sim only deal for over ...

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