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I wanna cancel my sim card

Jingyi
Visitor

How can I cancel the number?

1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

Hi @DOINA1 

Thanks for coming to the community.

If you have a pay monthly contract, you can see the options for cancelling the contract on our How do I cancel my contract with EE? page.

If it is a pay as you go SIM, you can transfer the number to another network by requesting a PAC, or if you don't need the number, you just need to stop any top-ups and the SIM will disconnect after 9 months of no usage.

Michael

View solution in original post

16 REPLIES 16
XRaySpeX
EE Community Star
EE Community Star

You need to contact EE giving 30 days notice of cancellation of your mobile contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 20%.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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James_B
EE Community Manager
EE Community Manager

Hi @Jingyi,

Welcome to the EE Community. 🙂

Are you wanting to switch to another network or just cancel your contract?

James

Just cancel 

Lesley_W
EE Community Support Team

Hi @Joelataxi 

Thanks for coming to our community.

If you are looking to cancel your contract, you'd need to give notice to our team over the phone by calling 150. 

You can find more information on cancelling here.

Lesley



DOINA1
Visitor

I whant to cancel my sim card number 

Michael_D
EE Community Support Team

Hi @DOINA1 

Thanks for coming to the community.

If you have a pay monthly contract, you can see the options for cancelling the contract on our How do I cancel my contract with EE? page.

If it is a pay as you go SIM, you can transfer the number to another network by requesting a PAC, or if you don't need the number, you just need to stop any top-ups and the SIM will disconnect after 9 months of no usage.

Michael

_Jo_Boughton-81
Explorer

I want to cancel my ee sim 

[Mod edit - removed mobile number]

It's a pays you go

I want to cancel my pay as you go number  pls also I need to get a puk code for my number 

[Mod edit - removed mobile number]