SIM cards & Porting

Resolved! I want to leave, I've been on hold and then cut off 3 times. I need a PAC code

I am very frustrated as I would like to speak someone about leaving and no one has answered my call. It gets cut off after 30mins. I have tried several times over the past month. Help please!

Resolved! Lost sim

I lost my pay as you go Sim card in India while on holiday, I need to cancel as my credit card is on there so if someone finds it they can top up and use my money. I can't log in to my ee as I don't have the Sim for ee to text the code to me, I also ...

Contract switched to pay as you go

I had a monthly contract with you guys and when it ended it changed to pay as you go I stopped using it because I moved abroad but now I'm in need of receiving a text message on the same number but it says that number is disconnected what can I do pl...

I am transferring 2 mobile simms from sky to ee but they have only issued 1 PAC

Resolved!

I need PUK

Broken phone and need new E-sim activated

Hi I am trying to get a QR code for when my new phone arrives on Tuesday. I am having surgery tomorow and my phoine broke today leavning me phoneless. It says in order to activate the new e-sim it will text the old one. My old phone is broken so ther...

I accidentally deleted my eSIM

Hi, I accidently deleted my eSIM, I still have the physical sim but am unable to get it working. I need to recover the sim asap as I am currently abroad and return home tomorrow. Can someone please advise.

Resolved! PAC code not working

I’ve received my new EE phone today and tried to start the process to port my existing number from Vodafone.The pac code given to me 5 days ago isn’t being recognised by the EE transfer my number form.I’m attempting this at 18:30 on a Thursday evenin...

Resolved! Re: Temporary number whilst I bring my old number over

I am experiencing the same issue with numbers I have ported weeks ago from BT to EE.My phones are iPhones with esims.

Sim Disaster

Hi,I need help on what to do. I have accidentally switched to eSIM and then tried to switch back to my physical sim by deleting my eSIM. Then I realised I have made a mistake. Someone help me please!